greenhouse
Technical Support Representative
BrightHire
Remote, USA
Full-time
Entry
Remote
Discovered 1 weeks ago
Free
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We’re looking for a Customer Support Representative to join our growing global support team, with a primary focus on supporting customers across EMEA time zones.
In this role, you’ll be on the front lines of the customer experience—handling technical inquiries, maintaining Help Center content, and guiding Freemium customers through onboarding and setup.
This role is ideal for someone early in their career who enjoys technical problem-solving, teaching others, and learning in a fast-paced SaaS environment.
As BrightHire continues to scale, you’ll benefit from a flexible remote culture, close collaboration with a high-performing team, and opportunities to grow alongside our Interview Intelligence platform.
Full Job Posting
BrightHire is a category-creating, high-growth, Series B software company with a mission to give everyone the hiring experience they deserve.
We deliver on this mission by transforming the way many of the world’s leading companies build exceptional teams.
We created the Interview Intelligence category, and our clients include some of the world’s most innovative companies—Canva, OpenAI, Ramp, Hubspot—up to the Fortune 500.
About The Role
We’re looking for a Customer Support Representative to join our growing global support team, with a primary focus on supporting customers across EMEA time zones.
In this role, you’ll be on the front lines of the customer experience—handling technical inquiries, maintaining Help Center content, and guiding Freemium customers through onboarding and setup.
This role is ideal for someone early in their career who enjoys technical problem-solving, teaching others, and learning in a fast-paced SaaS environment.
As BrightHire continues to scale, you’ll benefit from a flexible remote culture, close collaboration with a high-performing team, and opportunities to grow alongside our Interview Intelligence platform.
What You’ll Do
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