Technical Success Consultant
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
AVEVA is looking for a Technical Success Consultant in Calgary to ensure customer success by delivering outcome-based services, leading workshops, and driving adoption of AVEVA solutions.
Key Skills for This Role
Responsibilities
- Lead workshops and coaching sessions to guide the customer in using AVEVA solutions to realize their use cases.
- Act as a technical liaison to assigned customer accounts, collaborating with Customer Success Managers to maximize customer value and drive new business.
- Lead strategic conversations with customers to guide them through use case discovery and position AVEVA products and infrastructure to address those needs.
- Lead conversations to help focus on the vision where AVEVA solutions adds business value, at all customer levels.
- Influence and drive adoption of the AVEVA solutions through product demonstration, Proof of Value, and other promotional activities.
- Assist with risk vs. benefit analysis to help the customer understand the ramifications of various deployment options.
- Proactively engage Enterprise Customers to promote enterprise wide adoption and implementation.
- Mentor other team members on industry, product, and/or technology topics.
Requirements
- Bachelor’s degree or higher in engineering or another technical field
- 5+ yrs. experience with real time operational data systems within an industrial manufacturing and/or operating industry
- Hands on AVEVA solutions experience, highly desired
- Strong leadership, customer service, and interpersonal relationship skills
- Solid oral, written, presentation, and communication skills
- Ability to work as part of a team to solve problems and share best practices
- Ability to set priorities and manage multiple activities
- Willing and able to travel, as required
Full Job Posting
Company Overview
- AVEVA is a global leader in industrial software, used by thousands of enterprises to deliver essentials of life such as energy, infrastructure, chemicals and minerals.
- First software business in the world to have sustainability targets validated by SBTi, recognized for diversity, equity, and inclusion commitment.
Key Responsibilities
- Lead workshops and coaching sessions to guide the customer in using AVEVA solutions to realize their use cases.
- Act as a technical liaison to assigned customer accounts, collaborating with Customer Success Managers, to maximize customer value and drive new business.
- Lead strategic conversation with customers to guide them through use case discovery and position AVEVA products and infrastructure to address those needs.
- Lead conversations to help focus on the vision where AVEVA solutions adds business value, at all customer levels.
- Have a strong interest in growing your career and participating in both internal and external training programs.
- Display initiative and self motivation to deliver high quality results.
- Influence and drive adoption of the AVEVA solutions through product demonstration, Proof of Value, and other promotional activities.
- Assist with risk vs. benefit analysis to help the customer understand the ramifications of various deployment options.
- Proactively engage Enterprise Customers to promote enterprise wide adoption and implementation.
- Mentor other team members on industry, product, and/or technology topics.
Desired Skills
- Bachelor’s degree or higher in engineering or another technical field.
- 5+ yrs. experience with real time operational data systems within an industrial manufacturing and/or operating industry.
- Hands on AVEVA solutions experience, highly desired.
- Strong leadership, customer service, and interpersonal relationship skills.
- Solid oral, written, presentation, and communication skills.
- Ability to work as part of a team to solve problems and share best practices.
- Ability to set priorities and manage multiple activities.
- Experience working with C level executives, a plus.
- A background in architectures and enterprise wide design methodologies, a plus.
- Willing and able to travel, as required.
Location and Work Type
- Location: Calgary, Canada.
- Employment Type: Hybrid (3 days at the office).
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at AVEVA
CO Associate
Calgary, CAN
AVEVA seeks a Commercial Operations Associate to join their team in Calgary. The role involves order processing, customer communication, and system maintenance. Ideal candidates are detail-oriented, proactive, and have o
Subject Matter Expert – Machinery (Oil & Gas)
Abu Dhabi, UAE
AVEVA seeks a Machinery Subject Matter Expert for the Oil & Gas industry to provide technical expertise on rotating equipment like compressors, turbines, and pumps. The role involves leading troubleshooting, failure anal
Subject Matter Expert – Process Engineering
Abu Dhabi, UAE
AVEVA seeks a Process Engineering SME to lead deployment, monitoring, and sustainment of predictive analytics and process optimization solutions for oil & gas customers in the Middle East. The role requires deep process
Subject Matter Expert – Rotating Equipment
Abu Dhabi, UAE
AVEVA seeks a Rotating Equipment SME to lead deployment and sustainment of predictive analytics solutions for oil & gas customers in the Middle East. The role combines deep rotating equipment engineering expertise with p
Business Development Manager
Saudi Arabia, KSA
Drive growth in HMI/SCADA business, leveraging pipeline operations expertise and strong communication skills to close new business opportunities.
Business Development Manager - Middle East, SCADA –Midstream Pipeline
Dubai, UAE
AVEVA seeks a Business Development Manager for HMI/SCADA within the Midstream Pipeline segment in Dubai or Saudi Arabia. The role involves driving growth across SCADA, Gas Measurement, Liquids Pipeline Operations, and Pi
RTO Consultant
Abu Dhabi, UAE
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, effici
Subject Matter Expert – Corrosion & Mechanical Integrity
Abu Dhabi, UAE
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, effici
CO Associate
Calgary, CAN
Subject Matter Expert – Machinery (Oil & Gas)
Abu Dhabi, UAE
Subject Matter Expert – Process Engineering
Abu Dhabi, UAE
Subject Matter Expert – Rotating Equipment
Abu Dhabi, UAE
Business Development Manager
Saudi Arabia, KSA
Business Development Manager - Middle East, SCADA –Midstream Pipeline
Dubai, UAE
RTO Consultant
Abu Dhabi, UAE
Subject Matter Expert – Corrosion & Mechanical Integrity
Abu Dhabi, UAE