Technical Services Manager

· Be the technical expert of team specific processes including system specifications, data, Scheme rules and procedures.

· Review the technical aspects of bulk project work, including data analysis, individual and bulk calculations and system updates.

· People management duties, as required.

· Compliance with Data Protection/Health and Safety/Quality Management processes and procedures.

· Work closely with the Operational Change team with the continuous improvement programme and quality reviews.

· Other duties, as required.

This role would suit someone with:

· Experience in a technical role within a pensions administration function.

· In-depth knowledge of all Microsoft Office software - Word, Excel, PowerPoint and Outlook.

· Proven DB Pension Schemes knowledge and operational experience.

· Excellent verbal and written communication skills.

· Have an excellent knowledge of: Scheme rules and practices, Pensions and related employer legislation/tPR regulatory codes of practice and Administration processes.

· Strong pensions knowledge including HMRC rules & regulations and pensions/employer legislation.

· Strong numeric, analytical and problem-solving skills.

· Ability to communicate / interact at all levels within the organisation.

· Well organised with robust commercial awareness.

· Proven track record/demonstrable record as an experienced pensions practitioner or PMI pensions qualification.

· Experience in managing the delivery of pension scheme events and other projects.

Desirable:

Experience in other software products

Specific Microsoft Excel skillset – ability to use and amend standard spreadsheet proformas to carry out non-standard complex individual cases

Proven experience in a similar role.

Why Brightwell?

As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including:

· Annual performance bonus

· 25 days holiday (increasing to 30 with service) plus bank holidays.

· A pension with 15-17% employer contributions (depending on age).

· 8 x salary Life Insurance.

· Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave)

· Free health assessments.

· Health cash plan.

· Professional study support.

· Employee Assistance Programme and free Wellhub wellness network platform access.

· Free parking.

Building an inclusive work environment:

Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell’s RISE corporate values: Responsible, Impactful, Supportive & Expert.

Apply Now!