Technical Service Advisor

We’re looking for a HVAC knowledgeable candidate who has problem-solving skills and customer service abilities to join our team.

• Collaborate with sales and marketing to provide technical training for customers and company staff
• Develop customer relationships by fielding calls from them and providing technical support
• Provide on-site equipment start-up assistance
• Works closely with vendors to find answers for customers in technical and other needs
• Uncovers and communicates sales and lead information to outside sales staff and management
• Works with inside sales to provide technical support with sales quotes and orders
• Works with area managers to fill in needs of the company in other areas
• Recommends sales promotions, equipment and parts to customers
• Traveling required
• Continuously learning new HVAC technology, government energy programs, sales developments in the area and teaching it first to the rest of the company and then to customers

• HVAC associates or undergraduate degree
• Minimum of 5 years of technical field experience and other technical experience at HVAC distribution or manufacturing
• Relationship-building skills
• Ability to navigate and learn new computer programs
• Excellent verbal and written communication skills

• Medical, Dental, and Vision insurance provided
• 401K match after a year of employment
• on-going training provided classroom, leadership training, and online classes
• Internal growth opportunities