Technical Sales Engineer
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The selected individual will be responsible for but not limited to the following obligations
Provide on-site technical support to customers in the South Asia region in collaboration with the Sales team and global resources.
Support the introduction of new or alternative Hexcel products, including customer trials, process development, and material qualification.
Deliver technical solutions to customer issues related to design, stress, manufacturing, defects, and quality.
Provide detailed feedback on material performance and contribute to the development of sales, marketing, and product strategies.
Collaborate with global teams to support material modifications aimed at improving product performance where required.
Define and justify technical projects with the Sales team, including securing laboratory support from global facilities when needed.
Act as technical expert for specific programs, markets, or regions, and provide support to Technical Support Engineers across Asia Pacific and beyond.
Deliver on-site customer support outside the assigned region when required.
Produce clear technical reports upon project completion, outlining issues, root causes, and proposed solutions, while respecting commercial and IP constraints.
Manage customer-specific qualification programs in collaboration with Sales, including specification negotiations and coordination with global technical resources.
Qualifications
- Degree educated (or equivalent) in Engineering or Materials Science.
- Minimum of 5 years’ experience working on aerospace projects within the composites, chemical, or materials industry.
- Strong understanding of current and emerging markets, technologies, and industry trends.
- Preferred (but not essential) experience with Hexcel composites materials and their processing methods.
- Proficient in Microsoft Office applications, including Word, PowerPoint, Excel, and Outlook.
- Strong interpersonal skills, with cultural awareness, patience, and the ability to communicate effectively across diverse teams.
- Fluent in both English and Bahasa Malaysia.
- Self-motivated with a proactive and results-driven approach to work.
- Analytical mindset with the ability to solve problems and influence or motivate others.
- Demonstrates enthusiasm for the composites industry, with a strong drive to succeed and deliver results.
- Candidates must be eligible to work in the country where the position is based. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.
About Hexcel
Global leader in advanced lightweight composite technology.
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