Technical Program Manager

Communicate program health, tradeoffs, and decisions clearly and consistently to stakeholders and leadership

Surface tradeoffs early and explicitly so that prioritization decisions happen deliberately, not reactively

Provide relevant data to create visibility into product development processes and progress

Pair closely with Product and Engineering leads to share context, enabling effective decision-making

Build strong, trust-based relationships with engineers to understand challenges and remove blockers

Free up Engineering and Product leaders from ad-hoc coordination, progress tracking, and timeline alignment

Implement change management within the Product & Engineering org

Reduce rework caused by misaligned sequencing or unclear ownership

Support the organization’s growth in teams and initiatives while minimizing associated chaos

This role isn’t just about what you do—it’s about the capacity you create for the teams around you and the pace at which the organization can ship.

Help teams ship complex, multi-team products faster by removing coordination bottlenecks and keeping critical paths clear

Help teams operate like well-oiled machines—with clear ownership, predictable cadences, and fewer fire drills

Enable faster, clearer tradeoff decisions when priorities collide across teams

Create the connective tissue that lets the company scale its initiative count without scaling its chaos

With less time spent coordinating how things ship, PMs can invest more in:

Product strategy, roadmap quality, and use case definition

Customer discovery and feedback loops

Clear problem definition and success metrics

Prioritization within their domain

Partnering with Engineering on solution direction

With less time spent on cross-team coordination overhead, EMs can focus more on:

Team health, hiring, and retention

Technical direction and quality

Coaching and growing engineers

Delivery confidence without last-minute surprises

5+ years of experience leading complex technical or cross-functional programs

Experience working in fast-growing startups or rapidly evolving organizations

Strong experience working directly with Engineering teams on delivery

A track record of shipping large initiatives involving multiple teams

Comfort navigating technical discussions, dependencies, and tradeoffs

The ability to surface risks early and push back constructively when needed

Strong written and verbal communication skills

Proven ability to lead through influence and relationships, not hierarchy

Comfort with ambiguity and willingness to adapt in a fast-changing environment

Experience building or scaling a TPM function from the ground up

Experience with AI tools (e.g., ChatGPT, Claude) and how they can accelerate coordination and execution

Background working in B2B SaaS or platform companies

Experience establishing delivery metrics, reporting cadences, or program health dashboards

Prior experience partnering with Customer Success or Go-to-Market teams on launch coordination

NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.

NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.

NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.

We own and solve problems with high attention to detail.

Our open source contributors, users, customers & team are all part of our community. When our community wins, we win.

We prioritize simplicity and think twice before adding complexity

Clear communication helps keep our team aligned and collaborating smoothly.

NetBox Labs is proud to be an equal opportunity employer. We believe diverse teams build better software, and we welcome applicants of every race, color, religion, gender identity, sexual orientation, national origin, age, disability, and veteran status. If you need accommodation at any point in the process, just let us know.