People Operations Coordinator

This role is for someone who takes real pride in the craft of operations. You are fast and precise inside an HR system and you trust the record you leave behind. You notice when two systems disagree and you want to know why. You also spot the problem behind the ticket.

When something breaks twice you come back with a fix and a recommendation instead of a flag. Hand you a messy, half-defined project and you turn it into a plan. You already use AI in your own work and you would rather teach a tool to handle the repetitive part than build a better spreadsheet.

Much of this work is detailed, and it matters most when nobody has to think about it. This role is focused on making the operational foundation solid, with real latitude in how you get there.

Own new hire setup end to end in Justworks, including onboarding records, payroll and tax setup, benefits enrollment, and systems access

Own exits end to end, including termination processing, final pay, benefits continuation, equity coordination with Finance, and access removal

Process every employee change, including comp, title, level, manager, location, and employment status, with clean documentation behind each one

Manage employment documentation, contracts, amendments, and letters across our US and international entities

Serve as first line support for employee questions on pay, benefits, leave, time off, and policy

Maintain and improve the people operations knowledge base and process documentation

Own the people compliance calendar across every country we operate in, including filings, registrations, statutory deadlines, and annual returns

Run the operational relationship with our EOR partners, including hires, changes, exits, invoicing, and issue resolution

Track country specific employment requirements, including statutory leave, notice, probation, and termination rules, and escalate to Legal where judgment is needed

Support new country openings end to end from the operational side, working with our EOR and legal partners

Serve as the operational point of contact for our EMEA and APAC employees

Keep employee records accurate, complete, and audit ready across every entity

Own data integrity in our HR system of record, including audits, permissions, workflows, and integrations

Execute our consolidation onto a single global system of record, partnering with the Head of People on sequencing

Build and maintain recurring people reporting, including headcount, attrition, and org data used by Finance and leadership

Maintain the level, band, and job architecture data behind our leveling and compensation framework, so the numbers leadership plans against hold up

Automate manual work. If a process runs on a spreadsheet and a calendar reminder, redesign it with the tools available, AI included

Use AI in the operational work you own, including drafting documentation and letters, summarizing country policy differences, auditing records against source systems, and first-pass reporting

Bring what works back to the People team as prompts, templates, and short walkthroughs, so the whole team gets faster

3+ years in people operations, ideally in a high growth software company under 500 people

Direct, hands on experience running people operations for a multi country workforce. UK and US required. Canada, EU, or APAC a strong plus

Hands on payroll and benefits administration experienceExperience administering a PEO or HRIS platform as the system of record. Justworks is a strong plus

Fluency with spreadsheets and HR data

Working fluency with AI tools in day to day operational work, with specific examples of what you automated or made faster

Follow through –things you own do not fall through, and you close the loop without being asked

Excellent judgment with confidential information

Clear, direct written communication

Total rewards exposure such as comp cycle admin or benefits renewal support

Experience with an HRIS migration or consolidation

Familiarity with Deel, Culture Amp, Carta, or Ashby

Working knowledge of international employment mechanics, including EOR models, statutory entitlements, and country level filing obligations

Justworks, US PEO

Justworks International and Deel, international employment

Culture Amp, performance management

Carta, equity

Ashby, recruiting

Notion and Slack, everything else

NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.

NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.

NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.

We own and solve problems with high attention to detail.

Our open source contributors, users, customers & team are all part of our community. When our community wins, we win.

We prioritize simplicity and think twice before adding complexity

Clear communication helps keep our team aligned and collaborating smoothly.

NetBox Labs is proud to be an equal opportunity employer. We believe diverse teams build better software, and we welcome applicants of every race, color, religion, gender identity, sexual orientation, national origin, age, disability, and veteran status. If you need accommodation at any point in the process, just let us know.