ashby
Technical Program Manager, Central Operations
handshake
San Francisco, USA
Full-time
Onsite
$136K – $170K • Offers Equity
Discovered 3 weeks ago
Technical program managementOperations program managementSQLData analysisOperational process improvementRequirements documentation
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Role Overview
The Technical Program Manager, Central Operations is an individual contributor responsible for executing operational programs.
The role covers Trust & Safety, Pay Operations, Allocation, and Contractor Management.
The position focuses on designing, improving, and scaling operational processes through program management, technical fluency, and data-driven decisions.
Key Skills for This Role
Technical program managementOperations program managementSQLData analysisOperational process improvementRequirements documentation
Full Job Posting
About Handshake AI
Handshake AI is a human data labeling business that builds human data products and evaluation at scale for leading AI research labs.
Handshake connects students, alumni, academic institutions, and employers through a career network for the AI economy.
About the Role
The Technical Program Manager, Central Operations is an individual contributor responsible for executing operational programs.
The role covers Trust & Safety, Pay Operations, Allocation, and Contractor Management.
The position focuses on designing, improving, and scaling operational processes through program management, technical fluency, and data-driven decisions.
Responsibilities
- Drive execution of operational programs across central operations functions.
- Translate business and operational needs into clear requirements, execution plans, and measurable outcomes.
- Work with Legal, Finance, Product, Engineering, Analytics, and Delivery partners.
- Investigate operational data and surface actionable insights.
- Manage multiple programs or workstreams while maintaining strong attention to detail.
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