Technical Program Manager

Own enterprise deployments from onboarding through launch, ensuring projects stay on track and deliver measurable customer value.

Work directly with customer engineering teams to design integrations, define data flows, and implement scalable solutions using Bidgely’s platform.

Coordinate closely with product, engineering, delivery, and sales teams to move projects forward and resolve challenges quickly.

Serve as the primary point of contact during implementation, helping customers understand the platform and confidently move through deployment.

Ensure customers achieve their goals post-deployment and help uncover opportunities for deeper platform adoption.

You’re confidently managing customer implementations, running project meetings, and collaborating with engineering teams on integration planning.

You understand Bidgely’s platform architecture and can clearly translate customer requirements into implementation plans.

You’ve successfully delivered multiple enterprise deployments.

Customers view you as a trusted advisor who can navigate technical complexity and keep projects moving.

Your work directly contributes to successful launches, satisfied customers, and expansion opportunities.

Ownership.

The strongest TPMs here don’t just manage timelines. They own outcomes .

They ask questions early, surface risks quickly, and collaborate across teams to keep complex implementations moving forward.

Strong Technical Program Managers at Bidgely:

Connect technical details to business outcomes

Stay calm when implementations get messy

Ask the right questions before proposing solutions

Communicate clearly with both engineers and executives

Take pride in delivering high-quality customer experiences

Own the successful delivery of enterprise customer implementations from onboarding through launch

Serve as the primary customer-facing lead during implementation

Manage project timelines, risks, dependencies, and deliverables

Facilitate project meetings, engineering standups, and stakeholder updates

Partner cross-functionally with Engineering, Product, Delivery, Sales, and Support teams

Contribute to contract reviews and change orders when implementation scope evolves

Represent the onboarding team in customer presentations and sales engagements as needed

Lead solution design and implementation for enterprise utility customers

Work directly with customer engineering teams on data integrations, APIs, and system architecture

Translate customer requirements into scalable technical solutions

Guide requirement analysis, integration planning, and implementation execution

Identify product gaps and collaborate with Product teams on enhancements

Produce technical documentation outlining architecture, integrations, and deployment plans

Partner with engineering teams to troubleshoot and resolve technical issues

Develop deep expertise in the utility and energy markets

Ensure customers achieve measurable value from the platform

Identify opportunities for future growth within customer accounts

Occasionally travel to Bidgely headquarters in Los Altos, CA with potential future travel to Europe and India

Bidgely is an AI-powered SaaS company helping utilities modernize the grid and improve customer outcomes through advanced analytics.

Founded in Silicon Valley, Bidgely holds more than 17 energy patents and serves utilities supporting over 27 million customers globally .

We operate at the intersection of AI, energy, and infrastructure , helping utilities build a smarter and more resilient energy future.