Senior Technical Program Manager

Be the face of Bidgely for the customer during the implementation phase, owning the relationship, and being an advocate for them internally

Manage Bidgely's largest and most complex utility implementations end to end from Onboarding to Launch, leading cross-functional teams across Delivery, Engineering, Product, and Sales

Oversee project financials — including cost tracking, budget, and margin — for assigned engagements

Contribute to contract reviews for new deals and change orders

Represent the Onboarding team in sales presentations as needed

Develop and apply a deep understanding of energy markets and customer behaviors to help Bidgely customers take full advantage of the technology

Own the overall solution design and development for Bidgely's most complex utility customers, working with our global engineering team — including requirement analysis, customer journey scope discussion, data integration, design, solution architecture, implementation, delivery, and customer-facing technical issue resolution

Be the product expert who collaborates with utility customers to understand requirements, map them to product features, and finalize product customizations and changes

Manage project deliverables, ensuring on-time, high-quality delivery through a hands-on approach

Produce technical and product documents that clearly define customer requirements and solution design in collaboration with the customer's IT and business teams

Partner with Bidgely R&D and Product Management to design new platform functionality and implementation tooling, informed by patterns observed across the most complex customer implementations

Mentor and provide delivery and technical guidance to colleagues

Own executive-level customer relationships for high-visibility engagements

Develop proposals and statements of work for new and expanding engagements

Identify and help scope account expansion opportunities during delivery

Represent Customer Onboarding in quarterly business reviews (QBRs)

Work with Systems Integrator (SI) partners to plan and execute complex, multi-party implementations

Train Bidgely, SI, and customer teams on Bidgely's project methodology and product capabilities

Develop internal tools and processes that improve delivery quality and reduce implementation timelines

Support hiring and interviewing for the broader TPM team

Growth Potential: Build your career at a fast-scaling company at the forefront of AI-driven energy innovation

Collaborative Environment: Work with a passionate team united by the goal of a clean energy future

Leading Technology: Gain hands-on exposure to the AI, machine learning, and data platforms shaping the future of the utility industry

At Bidgely we're on a mission to make a difference and build a workplace where every unique voice is heard and celebrated. Here, we believe that celebrating the unique backgrounds, perspectives and abilities of every employee makes an impact not only for our company internally but also for our clients, customers and community.

We are an equal opportunity employer and believe that the inclusive atmosphere we build together will enable every person to grow, contribute and thrive. Our hiring decisions are based on your skills, talent, and passion – not on your background, gender, race, age, or the quirky way you dance at office parties.

Bidgely is an EVerify employer.