Technical Author (multiple roles and seniority levels)
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Key skills for this role
About the Role
This role helps define and elevate technical documentation as a core engineering discipline within a global tech environment. You will create and maintain high-quality documentation, collaborate with engineers and product managers, and contribute to documentation standards.
Key Skills for This Role
Responsibilities
- Create, maintain, and continuously improve high quality technical documentation across software products, internal systems, or business operations depending on team placement.
- Collaborate closely with engineers, product managers, and stakeholders to ensure documentation accurately reflects system functionality and user needs.
- Translate complex technical concepts into clear, structured, and accessible content for diverse audiences.
- Contribute to shaping documentation standards, style guides, and best practices across teams and products.
- Engage with users and communities to understand real world usage and improve documentation relevance and usability.
- Support and encourage documentation contributions from engineers and cross functional team members.
- Participate in the evolution of documentation practices using structured methodologies such as Diátaxis.
- Help advance documentation as a core discipline within both product development and organizational communication.
Requirements
- Strong experience in technical writing, software documentation, or engineering adjacent roles with a focus on clear communication.
- Background in software development or strong familiarity with engineering environments, tools, and workflows.
- Ability to understand and explain complex technical systems, with strong analytical and structured thinking skills.
- Excellent written communication skills with a strong attention to clarity, precision, and consistency.
- Experience collaborating with engineering, product, or open source communities.
- Familiarity with tools and workflows such as Linux, Git, command line environments, or documentation frameworks (e.g., Sphinx, reStructuredText).
- Strong curiosity for technology and willingness to learn new domains and systems.
- Ability to work independently and collaboratively in distributed, fast paced environments.
- Bonus: experience in open source contributions, UX writing, or technical community leadership.
Full Job Posting
Role Overview
- This is a unique opportunity to help define and elevate technical documentation as a core engineering discipline within a fast scaling global tech environment.
- You will play a key role in shaping how complex software products are understood and used by developers, users, and internal teams alike.
- This is not a traditional writing role — it blends technical understanding, systems thinking, and cross functional collaboration.
Accountabilities
- Create, maintain, and continuously improve high quality technical documentation across software products, internal systems, or business operations depending on team placement.
- Collaborate closely with engineers, product managers, and stakeholders to ensure documentation accurately reflects system functionality and user needs.
- Translate complex technical concepts into clear, structured, and accessible content for diverse audiences.
- Contribute to shaping documentation standards, style guides, and best practices across teams and products.
- Engage with users and communities to understand real world usage and improve documentation relevance and usability.
- Support and encourage documentation contributions from engineers and cross functional team members.
- Participate in the evolution of documentation practices using structured methodologies such as Diátaxis.
- Help advance documentation as a core discipline within both product development and organizational communication.
Requirements
- Strong experience in technical writing, software documentation, or engineering adjacent roles with a focus on clear communication.
- Background in software development or strong familiarity with engineering environments, tools, and workflows.
- Ability to understand and explain complex technical systems, with strong analytical and structured thinking skills.
- Excellent written communication skills with a strong attention to clarity, precision, and consistency.
- Experience collaborating with engineering, product, or open source communities.
- Familiarity with tools and workflows such as Linux, Git, command line environments, or documentation frameworks (e.g., Sphinx, reStructuredText).
- Strong curiosity for technology and willingness to learn new domains and systems.
- Ability to work independently and collaboratively in distributed, fast paced environments.
- Bonus: experience in open source contributions, UX writing, or technical community leadership.
Benefits
- Fully remote working model with global collaboration opportunities.
- Competitive compensation with performance based annual adjustments and bonuses.
- Annual learning and development budget to support professional growth.
- Regular international in person team gatherings and collaborative sprints.
- Flexible annual leave and comprehensive parental leave policies.
- Employee assistance and wellbeing support programs.
- Opportunities to contribute to open source documentation practices at scale.
- Travel support and benefits for company wide events and meetups.
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