We are looking for an experienced Salesforce Technical Architect specializing in Partner Relationship Management (PRM) to join our team and support our continued growth.
In this role, you will lead high-impact technical engagements that transform how our enterprise clients recruit, onboard, enable, and co-sell with their indirect sales channels and partner networks.
As a PRM Subject Matter Expert, you will guide customers and prospects through assessing their current partner infrastructure, designing scalable Salesforce Experience Cloud architectures, and implementing end-to-end PRM solutions that drive channel revenue.
- PRM Architecture & Strategy: Lead the architectural design and strategic technical roadmap for enterprise Salesforce PRM implementations, ensuring client platforms scale to support complex partner hierarchies, deal registration, co-selling, and MDF (Marketing Development Funds) allocation.The Technical Architect will assist in creating a technical roadmap that will ensure a company has the technical infrastructure in place to help solve customer business problems.
- Domain Expertise: Serve as the technical authority on Salesforce Experience Cloud, partner portals, channel management workflows, partner security models (sharing sets, sharing rules, external user security), and B2B integrations (ERP, PRM-to-CRM, and third-party partner tools).
- This person will have a specific domain focus in areas such as security, integration, and application development.
- Help drive some of Salesforce's largest, most strategic opportunities by segment or industry verticals and ensure the technical win in top accounts.
- Work effectively individually and with Coastal and client members toward customer satisfaction and success
- Takes direction from project team members and immediate supervisor
- Demonstrates a basic level of knowledge of common enterprise systems CRM or ERP
- Seeks opportunities to develop professional skills
- Achieves necessary technical certifications
- Travels with client or project team as needed
- Demonstrates the ability to perform Salesforce.com administration / configuration / data migration duties as directed
- Minimum 3+ years of hands-on experience developing Salesforce PRM/Experience Cloud solutions, including custom Apex, Lightning Web Components (LWC), custom API integrations, and complex data migrations.
- A minimum of 3 years of experience developing Salesforce customizations (Apex/VF), integrations, and developing and executing data migrations