Team Leader (Fulfillment)
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Key skills for this role
Key Skills for This Role
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About the Company
Salasa provides logistics and supply chain solutions for e-commerce merchants.
The company operates fulfillment centers, small warehouses, last-mile delivery, bonded zones, cross-border services, and online order management solutions.
Its stated values are innovation, customer-centricity, scalability, and integrity.
Key Responsibilities
- Supervise and manage full shift operations, ensuring tasks are executed efficiently.
- Monitor pick, stow, and dispatch SLAs.
- Resolve inbound and outbound challenges to maintain workflow continuity.
- Use laptops and basic Excel functions effectively.
- Coach associates and provide constructive feedback on performance and standards.
- Oversee customer and vendor return processes.
- Manage ASIN consolidation and enforce proper inventory storage protocols.
Qualifications
- Bachelor’s degree or equivalent.
- At least two years of experience in a fulfillment or warehouse environment, preferably in a leadership role.
- Proficiency in Excel and Outlook, with strong reporting and communication skills.
- Good command of written and spoken English.
- Problem-solving mindset with attention to operational details.
- Familiarity with Amazon tools is a plus.
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