Team Lead Account Management - Local Shops
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Key skills for this role
About the Role
Talabat is looking for a Team Lead Account Management to drive partner acquisitions and account growth. The role involves managing a team, commission renegotiations, and collaborating with marketing, logistics, and finance.
Key Skills for This Role
Responsibilities
- Monitor and maintain partner acquisitions, order growth, net fail rate and net take rates
- Responsible for commission renegotiations
- Produce metrics which provide visibility on the progress of work assignments and team performance
- Ensure achieving the monthly acquisition and account management targets
- Manage the team to ensure that work is properly allocated and completed in a timely and accurate manner
- Monitor, guide and manage the team for optimum performance
- Collaborate with the team to accomplish all daily tasks on time with a high level of quality
- Handle communication with the team, live meetings, email correspondence, reporting, etc.
- Assign and monitor the tasks to complete appropriate work assignments
- Management for reporting and support
- Collaborate with the Marketing, Logistics and Finance team to ensure an effective sales cycle and resolve key issues escalated
- Lead on new projects, initiatives required across the Non Food Vertical
Requirements
- Bachelor’s Degree within Business Administration or any other related field
- Minimum of 5 years of experience within Sales
- Leadership Skills
- Negotiation Skills
- Problem Solving Skills
- Decision Making Skills
- Planning and Organizing Skills
- Ability to meet deadlines and be flexible in working
- Fluent in both languages Arabic and English
- Communication skills (Written and Verbal)
- Excel Skills
Full Job Posting
About the opportunity
- We are looking for a Team Lead Account Management to join our team and be part of our growth.
- If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.
WHAT’S ON YOUR PLATE?
- Monitor and maintain partner acquisitions, order growth, net fail rate and net take rates.
- Responsible for commission renegotiations.
- Produce metrics which provide visibility on the progress of work assignments and team performance.
- Ensure achieving the monthly acquisition and account management targets.
- Manage the team to ensure that work is properly allocated and completed in a timely and accurate manner.
- Monitor, guide and manage the team for optimum performance.
- Collaborate with the team to accomplish all daily tasks on time with a high level of quality.
- Handle communication with the team, live meetings, email correspondence, reporting, etc.
- Assign and monitor the tasks to complete appropriate work assignments.
- Management for reporting and support.
- Collaborate with the Marketing, Logistics and Finance team to ensure an effective sales cycle and resolve key issues escalated.
- Lead on new projects, initiatives required across the Non Food Vertical.
WHAT DID WE ORDER?
- Bachelor’s Degree within Business Administration or any other related field.
- Minimum of 5 years of experience within Sales.
- Leadership Skills.
- Negotiation Skills.
- Problem Solving Skills.
- Decision Making Skills.
- Planning and Organizing Skills.
- Ability to meet deadlines and be flexible in working.
- Fluent in both languages Arabic and English.
- Communication skills (Written and Verbal).
- Excel Skills.
Who we are
- Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door.
- We operate in around 65 countries worldwide. Headquartered in Berlin, Germany.
- Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
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