Tax Services Representative (Vehicle Section)

General Statement of Duties

• Plans, organizes and engages in paraprofessional and highly skilled technical work in support of agency management or programs; does related work as required.

Essential Duties

• The essential duties of the Tax Services Representative include:
• Must be available at all times during normal work hours and observe time limitations on breaks and lunches. Punctual in attendance of meetings.
• Knowledge of basic techniques in conducting research, planning and statistical work; ability to effectively use common business software packages; ability to assist with the management of department programs; interpret regulatory and program policy information and to formulate compliance strategies; ability to measure program performance against goals and objectives; ability to systematically compile data, interpret and report monitoring and evaluation findings; ability to express ideas clearly and concisely, both orally and in written form; ability to work effectively with other employees and with the public; ability to exercise discretion and to make sound decisions relative to their assigned program area.
• Assist the public on the telephone with questions concerning assessments, initiate exonerations and prorate items on tax bills; compile figures for weekly/monthly reporting and maintain various office files and records; establish and maintain good working relationships with the public and other localities; enter and verify data on computer; research and edit reports; compile data, interpret and report monitoring and evaluation findings; ability to express ideas clearly and concisely, both orally and in written form; ability to work effectively with other employees and with the public; ability to exercise discretion and to make sound decisions relative to their assigned program area.

Additional Information