Talent Pool - UAE Nationals
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Key skills for this role
About the Role
Omorfia Group is continuously looking to connect with talented and passionate UAE Nationals (Emirati) who are interested in building a rewarding career within the beauty and wel.
Key Skills for This Role
Responsibilities
- Welcome and assist customers in a professional and friendly manner
- Deliver exceptional customer service and create a positive guest experience
- Answer customer enquiries via phone, email, WhatsApp, or in person
- Schedule appointments and maintain accurate customer records
- Promote the company's services, products, and brand values
- Support customer engagement activities, events, and promotional campaigns
- Coordinate with internal teams to ensure smooth customer journeys
- Resolve customer concerns promptly and professionally
- Maintain confidentiality and follow company policies and service standards
Requirements
- UAE National (Emirati) with Family Book
- High School Diploma, Diploma, or Bachelor's Degree
- Excellent communication skills in Arabic and English
- Strong interpersonal and customer service skills
- Professional appearance and positive attitude
- Basic knowledge of Microsoft Office applications
- Willingness to work flexible shifts, including weekends
Full Job Posting
Overview
- Omorfia Group is continuously looking to connect with talented and passionate UAE Nationals (Emirati) who are interested in building a rewarding career within the beauty and wellness industry.
- We are creating an Emirati Talent Pool for future opportunities across our brands in customer facing roles including Receptionist, Brand Ambassador, and Call Center Agent.
Key Responsibilities
- Welcome and assist customers in a professional and friendly manner.
- Deliver exceptional customer service and create a positive guest experience.
- Answer customer enquiries via phone, email, WhatsApp, or in person.
- Schedule appointments and maintain accurate customer records.
- Promote the company's services, products, and brand values.
- Support customer engagement activities, events, and promotional campaigns.
- Coordinate with internal teams to ensure smooth customer journeys.
- Resolve customer concerns promptly and professionally.
- Maintain confidentiality and follow company policies and service standards.
Requirements
- UAE National (Emirati) with Family Book.
- High School Diploma, Diploma, or Bachelor's Degree.
- Fresh graduates are encouraged to apply.
- Excellent communication skills in Arabic and English.
- Strong interpersonal and customer service skills.
- Professional appearance and positive attitude.
- Basic knowledge of Microsoft Office applications.
- Willingness to work flexible shifts, including weekends if required.
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