Systems VoIP Engineer ( Asterisk) AI Native
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Key skills for this role
About the Role
TGD Services DMCC seeks a Systems VoIP Engineer with 3-5+ years of networking and VoIP experience. The role involves operating SIP proxies, developing telephony functionality, and handling Level 3 troubleshooting.
Key Skills for This Role
Responsibilities
- Understand how all Telephony services work and how they are integrated to the platform
- Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications
- Develop new functionality with currently deployed solutions
- Handle level 3 troubleshooting escalations and triaging
- Analyse telephony traffic patterns and identify issues and anomalies
- React to critical alerts in order to rapidly return to a full service state
- Troubleshoot and resolve voice and network protocol communication issues
- Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for Telephony applications
- Coordinate system maintenance and deployment events
Requirements
- Minimum 3 years of experience in networking and VoIP, 5 years preferred
- Excellent verbal and written communication skills
- Hands on experience with AI tools for development
- Working knowledge of TCP/IP and SIP
- Knowledge of Linux (Ubuntu, CentOS, Debian) including security, bash, TCP/IP, high availability, package management
- Experience with Asterisk with AGI and customized PBX
- Experience with Freeswitch and AGI and customized PBX
- Experience with VoIP gateways/SBC like OpenSips and/or Kamailio
- Hands on experience with MySQL Database
- Programming skills in bash, perl, php, python
- Understanding of NAT, PAT, Firewall issues as they relate to VoIP
- Experience in interfacing with call routing / rating / billing systems
Full Job Posting
Requirements
- Minimum of 3 years' experience (networking and VoIP) required, 5 years preferred
- Excellent verbal and written communication skills
- Hands On and experience of using AI Tools for development
- Working knowledge of TCP/IP, SIP
- Knowledge of Linux (ubuntu, CentOS, Debian): Security, Bash, TCP/IP, High Availability, Package management (yum, apt)
- Experience with Asterisk with AGI and customized PBX
- Experience with Freeswitch and AGI and customized PBX
- Experience with VOIP gateways/SBC like OpenSips and/or Kamailio
- Hand on experience with Mysql Database
- Programming skills in bash, perl, php, python
- Understanding of NAT, PAT, Firewall issues as they relate to VoIP
- Experience in interfacing with call routing / rating / billing systems
Job Responsibilities
- Understand how all Telephony services work and how they are integrated to the platform
- Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications
- Develop new functionality with currently deployed solutions
- Handle level 3 troubleshooting escalations and triaging
- Analyse telephony traffic patterns and identify issues and anomalies
- React to critical alerts in order to rapidly return to a full service state
- Troubleshoot and resolve voice and network protocol communication issues
- Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for Telephony applications
- Coordinate system maintenance and deployment events
Compensation
- Pay: AED10,000.00 per month
Job Type
- Full time, Permanent
Work Location
- In person
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