System Administrators

Provide support for implementation, troubleshooting and maintenance of IT systems

Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

Manage the daily activities of configuration and operation of IT systems

Help users in accessing and using IT systems

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

· Provide support for the escalation and communication of status to agency management and internal customers

Optimize system operations and resource utilization, and perform system capacity analysis and planning

Five (5) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.

Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

One (1) year experience with modern operating systems and network architectures.

One (1) year experience with Certification and Accreditation process, Architecture development and design, Risk Assessments and IA Metrics gathering.

DoD 8570 CWIP Information Assurance Technical (IAT) Level I certification or higher is required.

Provide in-depth experience in trouble-shooting IT systems

Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Ten (10) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.

Three (3) years of experience with modern operating systems and network architectures.

Three (3) years of experience with Certification and Accreditation process, Architecture development and design, Risk Assessments and IA Metrics gathering.

Support the design of systems, mission architecture and associated hardware

Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)

Analyze and resolve complex problems associated with server hardware, applications and software integration

Fifteen (15) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.

Five (5) years of experience with modern operating systems and network architectures.

Five (5) years of experience with Certification and Accreditation process, Architecture development and design, Risk Assessments and IA Metrics gathering.

DoD 8570 CWIP Information Assurance Technical (IAT) Level II certification or higher is required.

Founded in 2006, BCT LLC is a small business built on a strong foundation of core values: Humility, Respect, Integrity, Loyalty, Kindness, Gratitude, Innovation, and Initiative. These principles guide everything we do and drive our commitment to delivering exceptional service to every customer.

Headquartered in Annapolis Junction, Maryland, BCT proudly supports clients throughout the DMV region and beyond. With more than 70 years of combined experience supporting National Security missions, our leadership brings deep expertise, insight, and dedication to the work we do. At BCT, our employees are at the heart of our success. Team members benefit from a highly supportive, hands-on home-office staff and leadership that is genuinely invested in their growth, well-being, and long-term success. Simply put, BCT delivers the small-business experience unlike any other—come see the difference.

BCT LLC is proud to be an Equal Opportunity Employer. All facets of employment, including the decision to hire, promote, discipline, or discharge, will be based solely on merit & business need. Candidates and Employees will never be subject to discrimination on the basis of race, color, religion, age, genetic information, or any other status protected under federal, state, or local law.