lever
System Administrator 2
Wyetechllc
Maryland, USA
Full-time
Senior · 10+ years experience
Onsite
USD 42.42-104.64 hourly / hour
Discovered 1 weeks ago
UNIXWindowsLinuxCI/CDAnsibleTerraform
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Key Skills for This Role
UNIXWindowsLinuxCI/CDAnsibleTerraform
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- Provide support for implementation, troubleshooting and maintenance of IT systems
- Manage the daily activities of configuration and operation of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Provide assistance to users in accessing and using IT systems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Provide in-depth experience in trouble-shooting IT systems
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Manage and monitor IT infrastructure, including servers, networks, and cloud environments.
- Implement and maintain CI/CD pipelines to automate build, test, and deployment processes
- Troubleshoot system issues and ensure high availability and performance
- Collaborate with development teams to optimize deployment strategies and resolve environment-related issues
- Automate routine tasks using scripting and configuration management tools (e.g., Ansible, Terraform)
- Ensure system security through firewalls, antivirus tools, and access controls
- Maintain documentation for system configurations, processes, and procedures
- Stay current with DevOps trends
- TS/SCI with agency appropriate poly
- Ten (10) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required.
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