lever
System Administrator 2
Wyetechllc
Maryland, USA
Full-time
Senior · 10+ years experience
Onsite
USD 42.42-104.64 hourly / hour
Discovered 1 weeks ago
UNIXWindowsLinuxBashPowerShellTCP/IP
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- Provide support for implementation, troubleshooting and maintenance of IT systems
- Manage the daily activities of configuration and operation of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Provide assistance to users in accessing and using IT systems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Provide in-depth experience in trouble-shooting IT systems
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
- TS/SCI with agency appropriate poly
- Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
- Bachelor's degree in a technical discipline from an accredited college or university is required.
- Five (5) years of additional SA experience may be substituted for a bachelor's degree.
- This Labor Category must be in compliance with certification requirements detailed in DoD 8570-M, IAT Level 2.
- Knowledge of Linux and Windows operating systems and command-line interface (CLI)
- Some familiarity in scripting languages (e.g Bash, PowerShell)
- Experience with system automation tools (e.g. Active Directory, Group Policy for Windows)
- Knowledge of network protocols and services (e.g. TCP/IP, DNS, DHCP)
- Familiarity with virtualization technologies (e.g. VMWare, KVM, Docker for Linux; Hyper V, VMWare for Windows
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