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Swimming Coordinator @ Hamilton Aquatics Dubai

ESM - Events and Sports Management
Dubai, UAE
Full Time
Mid
Onsite
2 days ago
Swim TeachingTeam LeadershipCustomer ServiceAdministrationSchedulingCommunication
Free

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Role Overview

  • Hamilton Aquatics is looking for a highly motivated and experienced Swimming Coordinator to manage and deliver our Learn to Swim programme in Dubai, UAE.
  • As a Swimming Coordinator, you'll lead and inspire a team of swim teachers to deliver top quality lessons to students of all ages and abilities.

Key Responsibilities

  • Lead a team of swim teachers to ensure high quality lesson delivery
  • Oversee lesson planning and implementation in line with Hamilton Aquatics teaching philosophy
  • Monitor lesson effectiveness to ensure students progress successfully through the programme
  • Manage day to day operations of the Learn to Swim site
  • Ensure strong customer satisfaction and retention by delivering outstanding service
  • Handle customer inquiries and concerns professionally, escalating when appropriate
  • Mentor and support swim teachers to promote ongoing professional growth
  • Assist with recruitment, onboarding, training, and performance evaluations
  • Manage lesson scheduling, attendance tracking, and customer communications
  • Oversee site safety procedures, including adherence to child protection policies and health and safety regulations
  • Maintain accurate administrative records and ensure compliance with Hamilton Aquatics policies

Requirements

  • Swim England Level 2 Swimming Teacher qualification (or equivalent)
  • Minimum of 2 years experience teaching swimmers across a range of abilities
  • Proven experience in administration, recruitment, and working with KPIs
  • Excellent communication skills (face to face, phone, and email)
  • Experience working within a curriculum based environment
  • Valid driving licence (subject to UAE conversion requirements)

Desirable but not essential

  • Up to date lifeguard qualification
  • Experience teaching adult & child programmes
  • Experience within a club setting

What We Offer

  • Annual flight allowance
  • Private medical insurance
  • Continuing professional development opportunities
  • End of service benefit
  • Access to lifestyle discounts

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