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We are building a reliability-driven operations model and are looking for a Site Reliability Engineer (L2) to support and engineer production resilience across a hybrid infrastructure (AWS + On-Prem).
This role is ideal for a strong L2 operations engineer who wants to move beyond reactive support and contribute to automation, reliability engineering, and production stability at scale.
The primary objective of this role is to reduce MTTR, eliminate repetitive incidents through automation, and improve uptime across business-critical systems.
L2:4–6 years of experience in IT Operations / Production Support / SRE
Data Axle Inc. has been an industry leader in data, marketing solutions, sales, and research for over 50 years in the USA. Data Axle now has an established strategic global centre of excellence in Pune. This centre delivers mission critical data services to its global customers powered by its proprietary cloud-based technology platform and by leveraging proprietary business and consumer databases.
Data Axle India is recognized as a Great Place to Work! This prestigious designation is a testament to our collective efforts in fostering an exceptional workplace culture and creating an environment where every team member can thrive
We are building a reliability-driven operations model and are looking for a Site Reliability Engineer (L2) to support and engineer production resilience across a hybrid infrastructure (AWS + On-Prem).
This role is ideal for a strong L2 operations engineer who wants to move beyond reactive support and contribute to automation, reliability engineering, and production stability at scale.
The primary objective of this role is to reduce MTTR, eliminate repetitive incidents through automation, and improve uptime across business-critical systems.
L2:4–6 years of experience in IT Operations / Production Support / SRE
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Pune, IND
Manage L2 production incidents across AWS and on-prem environments
Perform structured Root Cause Analysis (RCA)
Drive permanent fixes to recurring issues
Participate in on-call rotation 24*7
Critical Incident Management
Develop scripts (Python / PowerShell / Bash) to automate repetitive tasks
Contribute to self-healing automation initiatives
Improve monitoring coverage and reduce alert noise
Maintain and enhance operational runbooks
Support AWS services (EC2, RDS, VPC, IAM, CloudWatch)
Manage Linux and Windows servers
Assist in patching, backup validation, and system health management
Collaborate on Infrastructure-as-Code initiatives (Terraform/Ansible preferred)
Work with monitoring tools (Zabbix/ Datadog / AppDynamics / Splunk / Prometheus or similar)
Tune alerts to reduce false positives
Create dashboards for service visibility
Track SLO/SLI metrics for Tier-1 applications
Identify high-frequency operational issues and propose automation
Contribute to reliability KPIs (MTTR, uptime, incident recurrence)
Support capacity planning and performance optimization
Strong troubleshooting mindset
Automation-first thinking
Ownership of production stability
Clear documentation discipline
Ability to work under pressure in production environments
Collaborative approach across engineering and operations teams
This role is part of a strategic SRE transformation initiative. High performers will have opportunities to:
Lead automation initiatives
Own reliability domains (Cloud / On-Prem / Observability)
Transition into Senior SRE / Reliability Lead roles
Be part of a structured reliability transformation
Move from reactive support to engineering-led operations
Work across hybrid infrastructure (Cloud + Data Center)
Contribute to measurable uptime and cost optimization goals
Data Axle India follows a merit-based employee recruitment practice with extensive screening steps. Data Axle India does not charge/accept any amount or security deposit from job seekers during the recruitment process. Job Seekers are requested to be aware of unsolicited or fraudulent communication regarding a job offer or an interview call against payment of money, please stay alert. All Data Axle India jobs are published on the Careers page of its website and/or on its LinkedIn profile. Interested job seekers may access the same and apply directly. If you believe you have been a victim of recruitment fraud, you are requested to approach law enforcement agencies immediately
Full Time
Private B2B and B2C data and marketing services provider serving enterprises, small businesses, nonprofits, and political organizations.
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Senior · 4+ years experience
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