This role sits at the intersection of data systems, reporting, and business operations within Service Supply Chain. You will serve as the subject matter expert for our core reporting infrastructure — supporting and maintaining our Power BI reporting ecosystem, supporting our SAP S/4HANA platform, and partnering with business stakeholders to turn complex data into actionable insight.
This role is best suited for a self-starter who can take ownership of ambiguous problems, work independently to drive solutions, and communicate findings clearly across the organization.
Key Skills for This Role
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Full Job Posting
About the Role
This role sits at the intersection of data systems, reporting, and business operations within Service Supply Chain. You will serve as the subject matter expert for our core reporting infrastructure — supporting and maintaining our Power BI reporting ecosystem, supporting our SAP S/4HANA platform, and partnering with business stakeholders to turn complex data into actionable insight.
This role is best suited for a self-starter who can take ownership of ambiguous problems, work independently to drive solutions, and communicate findings clearly across the organization.
Responsibilities
Serve as the SME for the primary reporting data model — owning its structure, documentation, and ongoing development
Maintain and support reporting dashboards and tools in Power BI
Partner with business stakeholders to define KPIs and track metrics around internal and external customer satisfaction related to spare parts and service fulfillment
Bridge operational teams and data systems — translating business requirements into solutions and surfacing issues proactively
Utilize multiple data sources to analyze customer experience trends, identify root causes, and communicate findings and recommendations to cross-functional teams
Leverage AI tools and emerging technologies to enhance analysis, improve efficiency, and support business decision-making
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Develop a deep understanding of our business operations and grow into a functional role supporting our SAP S/4HANA environment, including aATP, Entitlement Management, and Asset Management
Minimum Qualifications
Hands-on experience with Power BI — maintaining and supporting reports, datasets, and dashboards
Proficiency with SQL or equivalent data querying skills
Applied business operations experience in supply chain, logistics, or service operations
Strong analytical and problem-solving skills — comfortable working independently with minimal direction on complex, ambiguous problems
Proven ability to take ownership of deliverables from start to finish without heavy oversight
Comfort with adopting and experimenting with new tools and technologies, including AI
Ability to communicate findings clearly to both technical and non-technical audiences
Strong organizational skills and ability to manage multiple priorities
Preferred Qualifications
Experience with SAP S/4HANA or comparable ERP systems
Familiarity with SAP modules: aATP, Entitlement Management, or Asset Management
Background in spare parts, service supply chain, or aftermarket operations
Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
About KLA Corporation
Technology10,001+Founded 1975
KLA Corporation is a global leader in semiconductor process control and yield management, designing and manufacturing advanced inspection and metrology systems used throughout the semiconductor manufacturing process.
