Supply Chain and Operational Effectiveness Lead
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Key skills for this role
About the Role
Roche Diagnostics Canada seeks a Supply Chain and Operational Effectiveness Lead to orchestrate the order-to-delivery lifecycle, drive digital automation and AI/ERP automation, and lead teams in customer service, logistics, distribution, and planning.
Key Skills for This Role
Responsibilities
- Transform the Supply Chain into a strategic partner enabling business growth and customer needs.
- Drive joint decision making with Finance, IT, and Customer facing departments on operational strategies and budgeting.
- Architect a resilient end to end process landscape, replacing manual workarounds with standardized automated workflows.
- Drive the Supply Chain digital roadmap in partnership with experts, including AI and SAP S/4 HANA.
- Establish clear priorities, accountability, and management processes to ensure operational excellence.
- Act as a catalyst and communications conduit between Sales/Marketing and Supply Chain to ensure inventory alignment.
- Attain key performance deliverables such as inventory levels, distribution costs, and write offs.
- Lead a high performing team, fostering an inclusive culture and addressing workforce capacity gaps.
- Coach the team and foster mindsets of Roche Operating Principles, developing digital fluencies.
- Foster a safe and healthy work environment in partnership with the SHE Officer.
Requirements
- Bachelor's degree in Supply Chain, Engineering, or Business
- 7+ years of Supply Chain leadership experience
- Prior experience leading people leaders
- Experience with Tier 1 ERPs (SAP/SAP S/4 HANA preferred)
- Proficiency in data analytics tools (Power BI, Tableau)
- Proficient levels of English and French
- Experience in regulated MedTech, Pharma, or Life Sciences environment
- MBA or Master's in Logistics
- APICS (CPIM/CSCP) and Lean Six Sigma Green or Black Belt certifications
Full Job Posting
The Opportunity
- In this highly impactful role for Roche Diagnostics Canada, you are the primary orchestrator of our local order to delivery lifecycle.
- You are a strategic enabler charged with shifting our operations to seamless, automated, and customer centric.
- You replace systemic manual bottlenecks with AI/ERP automation and translate commercial strategies into flawless, customer centric supply chain execution.
What you'll do
- Transform the Supply Chain into a strategic partner that enables business growth and meets customer needs.
- Drive joint decision making with Finance, IT, and Customer facing departments regarding operational strategies, budgeting, and capacity optimization.
- Supply Chain Design: Partner with global and regional teams to create a cohesive Supply Chain strategy.
- Drive operational excellence by architecting a resilient end to end process landscape and replacing manual workarounds with standardized automated workflows.
- Play a pivotal role in conceptualizing, creating and driving the Supply Chain digital roadmap in partnership with experts.
- Establish clear priorities, accountability, and effective management processes to ensure operational excellence.
- Uncover root issues derailing effectiveness and leverage expertise to propose and create impactful solutions.
- Act as a catalyst and communications conduit between Sales and Marketing departments and Supply Chain to ensure balance in inventory.
- Attain key performance deliverables such as inventory levels, distribution costs, and writeoffs.
- Lead a high performing team, ensuring operational excellence, sustainability and compliance.
- Foster an inclusive culture, address workforce capacity gaps, initiate proactive succession strategies and integrate AI.
- Coach the team and foster mindsets of Roche Operating Principles, develop digital fluencies, and strengthen leadership.
Who you are
- Bachelor's degree in Supply Chain, Engineering, or Business.
- 7+ years of Supply Chain leadership; preferably within a regulated MedTech, Pharma, or Life Sciences environment.
- Prior experience leading people leaders.
- Demonstrated experience in leading and navigating complex environments, ambiguity and change.
- Strong systems thinking mindset, balancing short term operational needs with long term growth objectives.
- Excellent ability to influence and collaborate with experienced employees, customer facing functions, suppliers, financial partners, project managers, and executive leadership.
- Experience with Tier 1 ERPs (SAP/ SAP S/4 HANA preferred). Proficiency in data analytics tools (Power BI, Tableau) and a track record of implementing automation/AI solutions.
- Proficient levels of English and French are required.
- MBA or Master's in Logistics is a significant asset.
- Certifications: APICS (CPIM/CSCP) and Lean Six Sigma Green or Black Belt are preferred assets.
Salary
- The expected salary range for this position based on the primary location of Laval is 122,328.00 and 160,555.50 of hiring range.
- Actual pay will be determined based on experience, qualifications, and other job related factors as determined by the company.
Workplace
- This is a hybrid role located in our Diagnostics headquarters in Laval, Quebec.
Additional Information
- Relocation benefits are not available for this position.
- We use artificial intelligence to screen, assess or select applicants for this role.
- This posting is for an existing vacancy at Hoffmann La Roche Ltd.
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