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Supervisor-Sales

Le Méridien Hotels & Resorts
Lusail, QAT
Full Time
Mid
Onsite
1 weeks ago
Sales TechniquesReservation SystemsCustomer ServiceCommunicationMicrosoft OfficeMarriott Rewards
Free

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Sales TechniquesReservation SystemsCustomer Service
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Job Overview

  • Job Number: 26082718
  • Job Category: Sales & Marketing
  • Location: Building No. 153 Street No. 347, Lusail, Qatar
  • Schedule: Full Time
  • Located Remotely? N
  • Position Type: Non Management

Responsibilities

  • Contact appropriate departments to resolve guest calls, requests, or issues
  • Use sales techniques to optimize revenue while maintaining guest loyalty
  • Determine and award gifts to guests as appreciation
  • Promote brand image internally and externally
  • Process requests to cancel Marriott Rewards points
  • Process all room reservations, requests, changes, and cancellations
  • Enter Marriott Rewards information when taking reservations
  • Attend, record, and process all guest calls, requests, questions, or concerns
  • Perform general office tasks to support Sales and Marketing
  • Assist management in training and motivating employees
  • Comply with company policies, maintain professional appearance, and protect company assets
  • Supervise performance of others to ensure quality standards

Desired Qualifications

  • Education: High school diploma or equivalent (GED)
  • Related work experience: At least 2 years
  • Supervisory experience: Not required
  • License or certification: None

About Le Méridien

  • Inspired by the era of glamorous travel, celebrating each culture with a European spirit
  • Guests are curious and creative, appreciating cosmopolitan culture
  • We provide authentic, elegant, and memorable service
  • We are looking for curious and creative individuals to join the team

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