Supervisor of Single Moms Program

SUPERVISOR OF SINGLE MOMS PROGRAM

JOB IDENTIFICATION INFORMATION

Department: Single Moms

JOB SUMMARY

The program supervisor is responsible for the day-to-day onsite management of the Single Moms’ program. Working with program staff, and in oversight of program clients, the position ensures that clients adhere to program rules and expectations. The supervisor supports client success in the Single Moms’ program by understanding and assisting them with their specific needs. Assistance is provided through direct provision of services or by referring the clients to a community resource. The supervisor represents One More Child and the Single Moms’ program in the community and develops relationships to add to the resource tools offered to clients.

ESSENTIAL DUTIES AND FUNCTIONS

• Provide oversight for clients as they manage households in adherence with program guidelines, such as schedules, family needs, budgeting and required documentation completed, along with safety procedures documented and followed.
• Work cooperatively with team members to coordinate intake decisions for client suitability.
• Process phone inquiries and use judgement to make appropriate referrals.
• Conduct client orientation and complete client admissions paperwork and documentation.
• Develop relevant service plans for each client, with a money management plan, as well as conduct life skills evaluations and ensure proper documentation in client files.
• Provide for special needs of client families as prescribed by plan of service.
• Facilitate or teach classes in various life skills topics, such as Parenting, Money Management, Job Skills, Health Issues, with other topics encouraging personal and spiritual growth.
• Assess client progress with at minimum weekly team meeting in program home and adapt service plans according.
• Using department guidelines, develop and execute a follow-up plan with discharged clients, discussing with relevant leadership before and during.
• Submit accurate and timely scheduled reports, forms and entries into database.
• Represent OMC in the community, at speaking engagements or presentations, and host volunteers, tour groups and visitors on campus, to build relationships and resources for the single moms’ program.
• Assist in departmental training programs and participate in training opportunities to stay aware of innovative ideas and tools available in the field.
• Meet with clients in the evenings or weekends when necessary and respond to emergencies when on call.

SUPERVISORY RESPONSIBILITIES

• Supervise Single Moms’ Program staff, providing direction on scheduling, work assignments
• Management performance with guidance from department leadership as needed.
• Ensure staff compliance with mandatory rules, training and policies and procedures.

REQUIRED EXPERIENCE AND QUALIFICATIONS

• Bachelor’s degree in social work or an equivalent degree in the Human Services field.
• Two years of professional related experience.
• At least twenty-one (21) years of age to drive a company vehicle, and a driver’s license with a satisfactory driving record.

PREFERRED EXPERIENCE AND QUALIFICATIONS

• N/A

COMPETENCIES

• Present oneself, both at and outside of work, in a manner keeping with One More Child’s Core Values of Humble, Hungry, Wise, and Called.
• Communication skills to work with others from all backgrounds.
• Diplomatic skills to navigate difficult situations, with accurate assessments in order to make wise decisions.
• Ability to understand and apply concepts of Trauma-Informed Care, providing support to staff and clients.
• Accurately assessing needs and determining suitability of placement for families requesting admission to the Single Moms Program.
• Understanding healthy family dynamics, conflict resolution, problem solving, interpersonal relationship skills and child development.
• Positive approach to communication to families needing support services and establish nurturing, positive relationships.
• Can work with frequent interruptions and in stressful situations; respond in crisis situations.

SPIRITUAL QUALIFICATIONS

• It is the mission of One More Child to provide Christ centered services to vulnerable children and struggling families. As stated in the Second Amended and Restated Articles of Incorporation, One More Child provides these services in a Christian context consistent with The Baptist Faith and Message (2000). Employees of One More Child commit to live in a manner that is not contrary to this foundational statement of faith.
• Have had a personal conversion experience with Jesus Christ and been scripturally baptized.
• Possess a sense of commitment to ministry through vocation.
• Hold a sincere desire to seek God and His kingdom.
• Demonstrate personal and devotional habits and practices such as Bible study, prayer, and daily meditation.
• Be a member of a New Testament, evangelical Church in the local community and attend regularly.
• Engage in witness activities as a normal part of life.

PHYSICAL DEMANDS

These physical requirements are not exhaustive, and One More Child may add additional job-related physical demands to these if the need arises. Corrective devices may be used to meet these physical requirements.

While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to walk and reach with hands and arms. Specific vision abilities required by this job include close vision.

This job requires the ability to work in stressful conditions from time to time and remain focused for extended periods of time. Ability to lift up to 30 pounds (boxes, documents, and equipment).

WORK ENVIRONMENT

The work environment describes the conditions that an employee may encounter when performing their job duties, including but not limited to, the essential functions of the position. Reasonable accommodation may be available to enable individuals with disabilities to perform these duties.

This role will work primarily in an office environment. However, meetings, events and speaking engagements will occur in a variety of conditions, including inside and outside in various seasons and temperatures.

DISCLAIMER

This job description is not intended to be an all-inclusive list of the requirements of this position, but to describe the general nature of the job and provide a reasonable representation of its activities. Additional related work may be identified and assigned by the organization and included as an area of responsibility while assessing performance.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

One More Child is committed to a workplace environment that encourages growth and respect for all current and prospective employees based upon job-related factors such as their educational background, work experience, and ability to perform the essential functions of a particular job. It is the policy and practice of One More Child to prohibit any form of discrimination or harassment based on statuses protected under federal, state, or local laws which are applicable to the organization. As a religious organization, One More Child provides services in a Christian context consistent with The Baptist Faith and Message (2000). Employees of One More Child commit to live in a manner that is not contrary to this foundational statement of faith.

CLEARINGHOUSE

In compliance with House Bill 531 (2025), please access the State of Florida's Background Screening Clearinghouse Education and Awareness website: https://info.flclearinghouse.com