Supervisor

Shift Supervisor

Responsibilities

• Delegate tasks to dining facility staff and supervise their performance
• Schedule employees based on anticipated staffing needs and ensure that workers are trained on proper food handling practices and safety
• Arrange to have shifts covered when employees take time off.
• Ensure compliance with safety regulations
• Ensure that the operation runs smoothly, efficiently, and according to the facility standards while also overseeing and directing employees
• Help staff resolve on-the-job challenges
• Ensure client satisfaction and handle any complaints
• Open or close the facility (when responsible for the first or last shift)
• Inform the next shift supervisor about pending tasks
• Report maintenance and training needs
• Perform additional duties as assigned by Senior Management.
• This position requires bending, stooping, lifting, continuous standing or walking occasionally lift and/or move up to 40-pounds several times per shift.

Qualifications

• Experience as a Shift Supervisor or relevant role in a restaurant
• Strong communicator with excellent interpersonal skills.
• Customer service-oriented attitude.
• Ability to work independently, as well as lead, manages and motivates the team.
• Willingness to work in a fast-paced environment and stay calm under pressure.