indeed
Success Architect
Meltwater
Toronto, CAN
Hybrid
$84,000 to $112,000.
Discovered 3 weeks ago
LLM platformsAgentic toolingCustom skills and agentsModel Context Protocol (MCP)Connector architecturesPrompting
Free
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LLM platformsAgentic toolingCustom skills and agents
Role Overview
Meltwater is hiring a Success Architect for its Solutions Consulting team.
The role is a post-sales discipline focused on helping sophisticated customers create measurable value from MCP solutions after launch.
The Success Architect owns how customers use LLM platforms with Meltwater data and other sources, rather than supporting activity inside the Meltwater product.
Key Skills for This Role
LLM platformsAgentic toolingCustom skills and agentsModel Context Protocol (MCP)Connector architecturesPrompting
Full Job Posting
Role Overview
Meltwater is hiring a Success Architect for its Solutions Consulting team.
The role is a post-sales discipline focused on helping sophisticated customers create measurable value from MCP solutions after launch.
The Success Architect owns how customers use LLM platforms with Meltwater data and other sources, rather than supporting activity inside the Meltwater product.
What You'll Do
- Partner with customers from implementation onward to design MCP and LLM workflows using Meltwater data.
- Help customers build skills, agents, and repeatable workflows for reports, briefs, and other deliverables.
- Guide customers on combining Meltwater data with other datasets, including data structure, prompting, and data hygiene.
- Coordinate with Customer Success, Account Managers, and Implementation teams as the contact for the outside-the-product experience.
- Translate developments in AI models, agent frameworks, and MCP tooling into practical customer guidance.
- Create enablement materials, playbooks, and product feedback from recurring customer questions and friction.
- Build senior-level customer relationships and represent customer usage patterns and gaps internally.
What You'll Bring
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