Style Shift Leader
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Key skills for this role
About the Role
Marriott International is hiring a Style Shift Leader to oversee housekeeping operations, inspect guest rooms, and assist management with team coordination. The role requires at least 1 year of related experience and a high school diploma.
Key Skills for This Role
Responsibilities
- Enter status of rooms cleaned and complete checklists to report cleanliness
- Inspect guest rooms after being cleaned by Housekeeper
- Respond promptly to requests from guests and other departments
- Assist management in hiring, training, scheduling, evaluating, and coaching employees
- Ensure adherence to quality expectations and standards
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
Full Job Posting
Position Summary
- Enter status of rooms cleaned.
- Complete checklists to report cleanliness and condition of each assigned area.
- Complete required Housekeeping paperwork.
- Identify room assignments and type of cleaning required for each room.
- Inspect guest rooms after being cleaned by Housekeeper.
- Respond promptly to requests from guests and other departments.
- Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
Preferred Qualification
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Additional Responsibilities
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Serve as a role model.
- Follow all company and safety and security policies and procedures.
- Report any maintenance problems, safety hazards, accidents, or injuries.
- Complete safety training and certifications.
- Properly store flammable materials.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests service needs; assist individuals with disabilities.
- Thank guests with genuine appreciation.
- Develop and maintain positive working relationships with others.
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