Hostess
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Key skills for this role
About the Role
Marriott International is seeking a Hostess to greet and seat guests in dining rooms. The role requires maintaining cleanliness, assisting with seating arrangements, and ensuring guest satisfaction.
Key Skills for This Role
Responsibilities
- Greet guests and determine party size
- Seat guests at clean, available tables
- Guide guests through dining rooms and provide assistance
- Maintain cleanliness of work areas
Requirements
- Ability to stand, sit, or walk for extended periods
- Ability to lift, carry, push, pull objects up to 10 pounds
- Professional appearance and communication skills
Full Job Posting
Position Summary
- Greet guests and determine the number in their party.
- Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc.
- Guide guests through the dining rooms and provide any needed assistance.
Duties
- Move and arrange tables, chairs, and settings and organize seating for groups with special needs.
- Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
- Check menus to ensure they are current, clean, plentiful, and wrinkle free.
- Maintain cleanliness of work areas throughout the day, practicing clean as you go procedures.
- Monitor dining rooms for seating availability, service, safety, and well being of guests.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
- Stand, sit, or walk for an extended period of time.
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