Strategic Analyst - MENAT
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Key skills for this role
About the Role
Contentsquare is seeking a Strategic Analyst for the MENAT region to drive digital experience analytics and strategic consulting for enterprise clients. The role involves deep data analysis, client advisory, and proactive identification of optimization opportunities.
Key Skills for This Role
Responsibilities
- Dive deep into complex datasets to design and execute advanced digital experience and product analytics analyses
- Own paid analytics projects from start to finish, including data structuring, analytical approach, and final executive readout
- Build clear, direct reports that tell product and business teams what to fix, test, or build next based on user behavior
- Fuel client's A/B testing roadmap by pulling quantitative proof for hypotheses and setting up success metrics
- Incorporate AI generated insights into workflow, using automated data discovery as a baseline while applying human intuition
- Proactively dig into customer accounts to spot hidden revenue leaks, broken UX flows, and untapped optimization opportunities
- Lead client meetings to challenge business assumptions and recommend focus areas for digital teams
- Work hands on and onsite with key enterprise clients, including full time deployments in Jeddah if required
- Partner with UX Design and technical implementation teams to ensure data findings translate into tangible changes
Requirements
- 3 6 years of experience in digital analytics, digital strategy, product analytics, or management consulting in a highly customer facing environment
- At least 1 2 years of practical experience querying databases using SQL
- Proven experience taking ambiguous business questions and independently structuring the data approach
- Experience with digital analytics, behavioral data, or experimentation platforms (e.g., Contentsquare, Adobe Analytics, Google Analytics, Amplitude)
- Strong storytelling skills with data and ability to explain complex quantitative anomalies to non technical stakeholders
- Professional proficiency in both Arabic and English
- Bachelor's degree in Business, Data Science, Information Systems, or related field (or equivalent practical experience)
- Prior experience working directly with enterprise level clients in Saudi Arabia or the broader MENAT market
- Familiarity with digital transformation, conversion rate optimization (CRO), and agile delivery methodologies
Full Job Posting
Company Overview
- Contentsquare is the all in one experience intelligence platform designed to be easily used by anyone who cares about digital journeys.
- We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide.
What you will do: Professional Services & Analysis
- Dive deep into complex datasets to design and execute advanced digital experience and product analytics analyses (e.g., feature adoption tracking, user journey mapping, funnel drop offs, zone based heatmaps, and session replay reviews).
- Own paid analytics projects from start to finish—you will do the heavy lifting in the data, structure the analytical approach, and deliver the final executive readout.
- Move past just reporting the 'what' and get to the 'so what': build clear, direct reports that explicitly tell product and business teams what to fix, test, or build next based on actual user behavior.
- Fuel the client's A/B testing roadmap by pulling the quantitative proof needed to build strong hypotheses, and setting up the metrics to evaluate success.
- Incorporate AI generated insights into your workflow, using automated data discovery as a baseline to accelerate your analysis while applying human intuition to validate, filter, and contextualize those findings for enterprise clients.
What you will do: Strategic Consulting & Advisory
- Move beyond fulfilling basic reporting tickets; proactively dig into customer accounts to spot hidden revenue leaks, broken UX flows, and untapped optimization opportunities.
- Lead client meetings not just to present dashboards, but to confidently challenge business assumptions and recommend exactly where their digital teams should focus their efforts.
- Work hands on and onsite with key enterprise clients (including full time deployments in Jeddah if required) to troubleshoot their daily data challenges and show them how to actively use our platform to solve them.
- Partner directly with UX Design and technical implementation teams to ensure your data findings translate into actual, tangible changes on the client's website or app.
What you will need: Analytical & Technical
- Proven experience taking ambiguous business or product questions and independently structuring the data approach to find the answer.
- Demonstrated ability to mine web/app behavior or product usage datasets to proactively identify revenue leaks or UX friction points.
- Experience with digital analytics, behavioral data, or experimentation platforms (e.g., Contentsquare, Adobe Analytics, Google Analytics, Amplitude).
- A strong baseline understanding of data integration patterns, including pushing analytics data out into a broader tech stack like Salesforce, Snowflake, or external BI tools.
What you will need: Consulting & Strategy
- A history of moving from a baseline 'ticket taker' to a strategic partner by actively aligning analytical insights with a client’s primary business objectives and KPIs.
- Experience handling AI driven change management, helping traditional client teams adopt and trust automated insights rather than defaulting to manual data extraction.
- Strong storytelling skills with data; the ability to explain complex quantitative anomalies simply to non technical stakeholders and defend recommendations under pressure from cross functional executive teams.
Preferred Qualifications
- 3 6 years of experience in digital analytics, digital strategy, product analytics, or management consulting in a highly customer facing environment.
- At least 1–2 years of practical experience querying databases using SQL; familiarity with data pipelines or Python is a plus.
- Bachelor's degree in Business, Data Science, Information Systems, or a related field (or equivalent practical experience).
- Prior experience working directly with enterprise level clients in Saudi Arabia or the broader MENAT market.
- Familiarity with digital transformation, conversion rate optimization (CRO), and agile delivery methodologies.
- Exceptional executive presence and stakeholder management.
- Professional proficiency in both Arabic and English.
- A 'simplifier' mindset—someone who naturally breaks down complex enterprise data challenges into clear, executive ready operational roadmaps.
- Resilient, adaptable, and completely comfortable with frequent travel and dedicated, high touch onsite client deployments (specifically between Riyadh and Jeddah).
What Success Looks Like
- Analytics focused professional services engagements are delivered to a consistently high standard, driving measurable customer ROI, satisfaction, and renewal intent.
- Enterprise clients act directly on your strategic recommendations, successfully shifting from a reactive reporting setup to a proactive, data driven daily operation.
- You are recognized as a trusted advisor who helps clients seamlessly integrate human consulting efforts with automated, AI generated platform insights.
- You contribute to the broader MENAT team's maturity by building reusable analytical frameworks, sharing knowledge, and elevating our approach to maximize client impact.
Why you should join Contentsquare
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time off policy (every location is different)
- Lifestyle allowance
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
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