Store Supervisor
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Key skills for this role
About the Role
KAFLAS is seeking a Store Supervisor to lead customer service, sales, and team performance in an automotive retail environment. The role involves supervising staff, managing stock, ensuring merchandising standards, and maintaining operational compliance.
Key Skills for This Role
Responsibilities
- Lead by example to deliver high standards of customer service and technical advice on automotive products
- Support sales activities to meet department and store sales targets, including upselling and product demonstrations
- Handle and resolve customer enquiries, complaints and returns in a timely, professional manner
- Supervise, coach and schedule store colleagues to ensure adequate cover and high performance
- Provide on the job training and product knowledge development for the team
- Manage stock levels, perform regular stock counts and support replenishment to maintain availability
- Ensure merchandise is presented to company standards, including labelling, signage and promotional layouts
- Coordinate with warehouse and procurement teams to resolve stock discrepancies and returns
- Oversee daily opening and closing procedures, cash handling and point of sale operations
- Ensure compliance with health and safety, manual handling and COSHH requirements
- Prepare and submit daily/weekly sales and stock reports and support loss prevention activities
- Use store systems (POS, stock management, ERP) to process orders, reservations and transfers accurately
Requirements
- Experience in retail, automotive parts or related customer facing environment, with supervisory responsibilities preferred
- Proven track record of delivering customer service and achieving sales targets
- Experience of stock control, merchandising and use of retail systems (POS, stock management, ERP) desirable
- Good product knowledge of automotive parts and accessories, or willingness to learn
- Competent IT skills and ability to work with retail and inventory systems
- Strong communication and interpersonal skills
- Organisational skills with attention to detail
- Ability to prioritise tasks and manage a small team in a fast paced retail environment
Full Job Posting
Job Overview
- Looking for high paying Store Supervisor jobs in Dubai? NAFFCO is offering excellent opportunities for professionals interested in inventory management, warehouse operations, supply chain management, and logistics coordination in UAE.
- These urgent store supervisor jobs in Dubai are ideal for candidates experienced in stock control, warehouse supervision, procurement coordination, inventory auditing, logistics management, and supply chain operations.
Key Responsibilities
- Lead by example to deliver high standards of customer service and technical advice on automotive products and accessories.
- Support sales activities to meet department and store sales targets, including upselling and product demonstrations.
- Handle and resolve customer enquiries, complaints and returns in a timely, professional manner.
- Supervise, coach and schedule store colleagues to ensure adequate cover and high performance.
- Provide on the job training and product knowledge development for the team.
- Manage stock levels, perform regular stock counts and support replenishment to maintain availability.
- Ensure merchandise is presented to company standards, including labelling, signage and promotional layouts.
- Coordinate with warehouse and procurement teams to resolve stock discrepancies and returns.
- Oversee daily opening and closing procedures, cash handling and point of sale operations.
- Ensure compliance with health and safety, manual handling and COSHH requirements relevant to automotive products.
- Prepare and submit daily/weekly sales and stock reports and support loss prevention activities.
- Use store systems (POS, stock management, ERP) to process orders, reservations and transfers accurately.
Requirements
- Any graduate or relevant vocational qualifications in automotive or retail management advantageous.
- Experience in retail, automotive parts or related customer facing environment, with supervisory responsibilities preferred.
- Proven track record of delivering customer service and achieving sales targets.
- Experience of stock control, merchandising and use of retail systems (POS, stock management, ERP) desirable.
- Good product knowledge of automotive parts and accessories, or willingness to learn.
- Competent IT skills and ability to work with retail and inventory systems.
- Strong communication and interpersonal skills for dealing with customers, suppliers and colleagues.
- Organisational skills with attention to detail for stock accuracy and merchandising standards.
- Ability to prioritise tasks and manage a small team in a fast paced retail environment.
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