Store Supervisor - Automotive
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Job Description Job Summary The Store Supervisor – Automotive will oversee daily store operations within the automotive department, ensuring excellent customer service, efficient stock management and safe, compliant working practices.
Key Skills for This Role
Full Job Posting
Job Summary
The Store Supervisor – Automotive will oversee daily store operations within the automotive department, ensuring excellent customer service, efficient stock management and safe, compliant working practices.
The role involves supervising sales colleagues, maintaining merchandising standards, supporting inventory control and contributing to sales and service targets.
The Store Supervisor will act as a key point of contact for customers and internal teams, resolving issues and driving continuous improvement.
****Key Responsibilities****
• Customer Service & Sales
+ Lead by example to deliver high standards of customer service and technical advice on automotive products and accessories
+ Support sales activities to meet department and store sales targets, including upselling and product demonstrations
+ Handle and resolve customer enquiries, complaints and returns in a timely, professional manner
• Team Leadership & Development
+ Supervise, coach and schedule store colleagues to ensure adequate cover and high performance
+ Provide on‑the‑job training and product knowledge development for the team
+ Promote a positive, inclusive working environment and support adherence to company policies
• Stock & Merchandising
+ Manage stock levels, perform regular stock counts and support replenishment to maintain availability
+ Ensure merchandise is presented to company standards, including labelling, signage and promotional layouts
+ Coordinate with warehouse and procurement teams to resolve stock discrepancies and returns
• Operational & Health & Safety
+ Oversee daily opening and closing procedures, cash handling and point‑of‑sale operations
+ Ensure compliance with health and safety, manual handling and COSHH requirements relevant to automotive products
+ Maintain a secure, organised store environment and report any incidents or maintenance needs
• Administration & Reporting
+ Prepare and submit daily/weekly sales and stock reports and support loss prevention activities
+ Support rostering, timekeeping and basic HR administration for the departmental team
+ Use store systems (POS, stock management, ERP) to process orders, reservations and transfers accurately
• Customer & Supplier Collaboration
- + Work with external suppliers and in‑store service partners to coordinate fittings, deliveries and specialised services
- + Escalate supplier or warranty issues and liaise with the wider business to ensure satisfactory resolution
- Continuous Improvement
- + Identify opportunities to improve customer experience, efficiency and sales performance within the automotive department
- + Contribute to local initiatives and share best practice across the store network
Education
- Any graduate or relevant vocational qualifications in automotive or retail management advantageous
Experience
- Experience in retail, automotive parts or related customer‑facing environment, with supervisory responsibilities preferred
- Proven track record of delivering customer service and achieving sales targets
- Experience of stock control, merchandising and use of retail systems (POS, stock management, ERP) desirable
- ****Technical Competencies****
- Good product knowledge of automotive parts and accessories, or willingness to learn
- Competent IT skills and ability to work with retail and inventory systems
- Strong communication and interpersonal skills for dealing with customers, suppliers and colleagues
- Organisational skills with attention to detail for stock accuracy and merchandising standards
- Ability to prioritise tasks and manage a small team in a fast‑paced retail environment
Job Details
Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://careers.naffco.com/ Job Function: Retail & Merchandising Company Industry/
About The Company
Searching, interviewing and hiring are all part of the professional life.
The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof.
Whether youre hunting for your Next Job Opportunity or Looking for Potential Employers, were here to lend you a Helping Hand.
Report
Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together.
Applicants are advised to research the bonafides of the prospective employer independently.
We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.
We also recommend you visit Security Advice for more information.
If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
Job Details
Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.naffco.com/ Job Function: Retail & Merchandising Company Industry/
About The Company
Searching, interviewing and hiring are all part of the professional life.
The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof.
Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
Report
Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together.
Applicants are advised to research the bonafides of the prospective employer independently.
We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.
We also recommend you visit Security Advice for more information.
If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at NAFFCO GROUP
Sales Engineer
Riyadh, KSA
NAFFCO GROUP seeks a Sales Engineer in Riyadh, Jeddah, or Dammam to identify new business opportunities, conduct product demonstrations, and provide technical support for building envelope systems. Requires a bachelor's
Senior Design Engineering
Dubai, UAE
NAFFCO GROUP seeks a Senior Design Engineer to lead design and development of life safety products. You will create detailed engineering designs, perform calculations, and collaborate with cross-functional teams. Require
Sales Engineer - Water And Wastewater Treatment
Dubai, UAE
NAFFCO GROUP seeks a Sales Engineer specializing in water and wastewater treatment solutions in Dubai. The role combines technical expertise with commercial acumen to support business development, technical sales, and cu
Data Analysis And Dashboard Specialist
Dubai, UAE
Job Description Role Summary Seeking a skilled Data Analysis & Dashboard Specialist with expertise in data analytics, dashboard development, and business intelligence reporting. The role focuses on transforming large str
Business Development Executive - Fire Protection Arabic And French
Dubai, UAE
Job Description Business Development Executive – Fire Protection (Arabic & French) Industry: Fire Safety / Fire Protection We are looking for a Business Development Executive to support growth in fire protection and fire
AI Engineer Agentic AI And Enterprise Automation
, UAE
Job Description Job Summary We are seeking an AI Engineer to lead the introduction and adoption of agentic AI technologies across the group. You will design, develop, and implement enterprise AI solutions that improve pr
CFD Engineer Fire And Life Safety
Dubai, UAE
Job Description Job Summary: We are seeking a skilled CFD Engineer specializing in fire and life safety to design and analyze smoke control systems for complex building projects. The role involves performing advanced sim
Fire Truck Driver Operator
Dubai, UAE
Job Description Job Description Job Summary The Fire Truck Driver Operator safely drives fire appliances and associated equipment to support fire and emergency response across the organisation’s sites. You will complete
Sales Engineer
Riyadh, KSA
Senior Design Engineering
Dubai, UAE
Sales Engineer - Water And Wastewater Treatment
Dubai, UAE
Data Analysis And Dashboard Specialist
Dubai, UAE
Business Development Executive - Fire Protection Arabic And French
Dubai, UAE
AI Engineer Agentic AI And Enterprise Automation
, UAE
CFD Engineer Fire And Life Safety
Dubai, UAE
Fire Truck Driver Operator
Dubai, UAE