Store Manager | Retail | Toys R Us, Dubai Mall
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Key skills for this role
About the Role
Drive sales and profitability while developing a high-performing team, ensuring operational efficiency and delivering exceptional customer service.
Key Skills for This Role
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Overview
Own the store like it’s your business.
As Store Manager, you drive sales, profitability, and team performance while delivering a standout customer experience.
You set the pace, lead from the front, and build a team that performs, grows, and wins together.
Sales & Profitability
- Take full ownership of store performance across sales, conversion, payroll, and shrink
- Drive results through clear, actionable commercial strategies
- Track performance daily and act fast to close gaps and maximize opportunities
Operational Effectiveness
- Run a tight operation—stock, systems, and standards always on point
- Protect company assets through disciplined inventory and loss prevention control
- Ensure full compliance with company policies and operational procedures
People Development And Hr
- Build a strong team—hire smart, develop consistently, retain top talent
- Coach with intent: elevate selling skills, product knowledge, and accountability
- Keep the team aligned and energized through clear, regular communication
Customer Experience And Sales
- Set the standard for a high-energy, customer-first environment
- Lead on the floor—engage, sell, and support your team in real time
- Deliver impactful visual merchandising and maintain a store that looks and feels exceptional
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