Store Manager | Retail | Premium Fashion | Dubai, UAE
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Key skills for this role
About the Role
The role involves team development, sales leadership, inventory control, and ensuring excellent customer service in luxury retail management.
Key Skills for This Role
Responsibilities
- Oversee all aspects of store performance including sales growth, profitability, and customer satisfaction
- Recruit, hire, develop, and retain high quality management and associates
- Lead by example in training and coaching on product knowledge, selling skills, visual merchandising, and customer service
- Organize weekly staff meetings and daily briefings to review performance and set targets
- Ensure excellent customer service through regular assessments and coaching
- Implement visual merchandising standards and maintain cleanliness and organization
- Meet or exceed profitability expectations for sales, payroll, shrink, and conversion rates
- Control company assets through loss prevention and inventory management
Requirements
- Experience in retail store management
- Proven ability to drive sales and profitability
- Strong leadership and team development skills
- Excellent customer service orientation
Full Job Posting
Overview Of The Role
- The Store Manager is responsible for overseeing all aspects of store performance, including sales growth, profitability, and customer satisfaction.
- They will maintain high standards of merchandising and operations while fostering a strong team environment through training and development.
- Success is measured by achieving budgeted financial targets, excellent customer experience, and effective team leadership.
What You Will Do
- Network and support recruiting, hiring, developing, and retaining high quality management and associates for store profile and succession planning.
- Lead by example in training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and customer service.
- Organize weekly staff meetings and daily briefings to review store performance, communicate company goals, and set new store procedures and performance targets.
- Ensure excellent customer service is prioritized by consistently executing the Customer Experience through regular assessments, coaching, and follow up with the team.
- Maintain visibility and lead by example on the selling floor to assist customers and support all selling functions.
- Implement visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
- Meet or exceed profitability expectations for the store in terms of sales, payroll, shrink, and conversion rates.
- Create and execute strategies to maximize store sales and control expenses.
- Control company assets by adhering to loss prevention measures, consistent management of inventory, stock movements, sales, returns, exchanges, and store maintenance.
- Execute and comply with all company policies and store procedures consistently.
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