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Store Manager
AU Bullion Southwest LTD
Abu Dhabi, UAE
Full-time
Mid-Senior
Onsite
Discovered 6 days ago
Retail store operationsSales managementTeam leadership and coachingCustomer relationship managementKPI managementInventory control
Free
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Retail store operationsSales managementTeam leadership and coaching
Role Overview
The Store Manager will lead daily operations and overall store performance in a premium retail environment.
The role requires commercial leadership, sales management, team development, customer relationship management, and high operating standards.
Key Skills for This Role
Retail store operationsSales managementTeam leadership and coachingCustomer relationship managementKPI managementInventory control
Full Job Posting
Position overview
The Store Manager will lead daily operations and overall store performance in a premium retail environment.
The role requires commercial leadership, sales management, team development, customer relationship management, and high operating standards.
Key responsibilities
- Take overall responsibility for the day-to-day operations and performance of the store.
- Lead, motivate, and develop the team to achieve sales targets, KPIs, and business objectives.
- Deliver exceptional customer experiences and maintain relationships with new, existing, and VIP clients.
- Drive sales through clienteling, team coaching, and commercial initiatives.
- Monitor store sales, KPIs, labour costs, stock levels, and overall operational performance.
- Recruit, onboard, train, coach, and manage team performance.
- Manage scheduling, daily briefings, task allocation, and team coordination.
- Maintain store presentation, visual merchandising, cleanliness, and brand image.
- Manage inventory, stock control, cash handling, and loss prevention procedures.
- Handle customer complaints and complex client situations with professionalism and discretion.
- Support VIP appointments, private events, product launches, and other engagement activities.
- Ensure compliance with company policies, health and safety requirements, and operating procedures.
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