Store Manager
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Key skills for this role
About the Role
MINIMALIST is seeking a Store Manager to oversee operations and teams at one of its UAE stores. The role involves managing daily store operations, driving sales, ensuring luxury customer experience, and leading the team.
Key Skills for This Role
Responsibilities
- Run all daily store operations, including opening/closing, staffing, and floor supervision
- Own the store’s daily, weekly, and monthly sales results
- Actively manage the sales floor to drive conversion, ATV, and UPT
- Ensure stock availability, correct pricing, and accurate stock handling within the store
- Maintain store standards, visual merchandising, and overall presentation
- Control store level stock movement, counts, and documentation
- Ensure strong loss prevention practices within the store
- Investigate and report stock discrepancies
- Be present on the floor to lead customer experience by example
- Handle VIP clients and complex customer situations
- Manage the store team on a daily basis, including scheduling and task allocation
- Conduct regular performance check ins and address performance issues quickly
Requirements
- Minimum 5 years of relevant experience in managing retail stores within the UAE in luxury, watches, or jewelry
- Outstanding communication skills in English
- Outstanding communication skills in Arabic
- Relevant academic degree in Marketing, Business Administration, Management, or similar (ideal)
- Relevant certification in sales, management, or project management (ideal)
Full Job Posting
About us
- Minimalist.ae is a local brand founded in 2016 in Dubai that designs and manufactures elegant, high quality watches, jewelry, handbags, perfumes, and leather goods.
- With four stores now open in the UAE, we focus on simple yet sophisticated designs.
The role
- As Store Manager, you will oversee the operations and teams of one of our stores across the UAE.
- You will also be directly in touch with customers and living our credo of ‘We don’t sell we forge relationships’.
Store Operations & Sales
- Run all daily store operations, including opening/closing, staffing, and floor supervision.
- Own the store’s daily, weekly, and monthly sales results.
- Actively manage the sales floor to drive conversion, ATV, and UPT.
- Ensure stock availability, correct pricing, and accurate stock handling within the store.
- Maintain store standards, visual merchandising, and overall presentation at all times.
- Control the store level stock movement, counts, and documentation.
- Ensure strong loss prevention practices within the store.
- Investigate and report stock discrepancies.
Customer Experience
- Be present on the floor to lead customer experience by example.
- Handle VIP clients and complex customer situations.
- Ensure the team delivers a consistent luxury service experience every day.
- Follow up on customer feedback and take immediate action at store level.
Team Management
- Manage the store team on a daily basis, including scheduling and task allocation.
- Set clear daily priorities and expectations for the team.
- Conduct regular performance check ins and address performance issues quickly.
- Create a positive, high energy working environment.
Training & Onboarding
- Ensure new joiners complete the onboarding plan and understand store procedures.
- Support the team with day to day product updates and selling guidelines.
- Reinforce service standards and basic sales techniques on the floor.
- Identify skill gaps and flag training needs to the Retail Manager.
What we offer
- Competitive salary with performance based incentives;
- UAE visa and permits;
- Health insurance;
- Annual flight ticket allowances
- Growth and long term development opportunities;
- Long term perspective in a rapidly expanding, future oriented organization;
- An engaging and challenging work environment with a motivated & professional team of specialists.
Requirement
- A minimum of 5 years of relevant experience in managing retail stores within the UAE in luxury, watches, or jewelry;
- Ideally a relevant academic degree in Marketing, Business Administration, Management, or similar;
- Ideally relevant certification in sales, management, or project management from accredited providers;
- Outstanding communication skills in English;
- Outstanding communication skills in Arabic.
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