Storage Engineer

SAN Storage Engineer:

The Storage Engineer function ensures the stability, integrity, and efficient operation of SAN arrays and data fabrics, out-of-band managed storage arrays, as well as any array or appliance-based replication.

Duties and Responsibilities of the Storage Engineer function:

Meets and exceeds client SLAs on incident troubleshooting and responsiveness while managing and maintaining a large distributed storage infrastructure

Supports release and life cycle process SAN fabric and storage array installs, upgrades, and decommissions

Contributes to operational readiness of platforms during onboarding and through ongoing process documentation creation, updates to guidelines, policies, change, and audit procedures

Participates in troubleshooting efforts for storage issues, root cause analysis, and performance analysis and tuning

ITIL-compliant champion for incident, request, change, and with particular focus on problem management

Participate in the modernization and automation of storage infrastructure

Deployment of new SAN/Switch infrastructure

Maintain accurate CMDB

Participates in problem management to proactively review open client and infrastructure problems and known errors to minimize the time spent firefighting and troubleshooting, supporting quicker resolution of incidents and events when they do arise