Expert Systems Engineer - Windows

Qualifications

• Bachelor’s degree in computer science, Information Technology, Engineering, or equivalent experience.
• Minimum 15+ years of hands-on experience managing enterprise Windows Infrastructure environments.
• 10+ years of strong hands-on experience with Active Directory Domain Services (AD DS), including administration, troubleshooting, Group Policy management, replication, DNS integration and security best practices, VMware, PowerShell automation, enterprise monitoring, backup/recovery, and ITSM processes.
• Minimum 3 to 5 years of Microsoft Azure, Entra ID / Hybrid Identity experience.
• Technical knowledge of:
• Windows Server 2012/2016/2019/2022/2025
• Active Directory Domain Services
• Federation Services (ADFS) and Single Sign-On (SSO)
• Active Directory Sites and Services, Trusts and Replication
• Active Directory Certificate Services
• Group Policy Administration
• DNS, DHCP, DFS, DFS-R
• Microsoft Entra ID (Azure AD),
• Azure AD Connect / Microsoft Entra Connect
• Hybrid Identity, and Identity & Access Management
• Multi-Factor Authentication (MFA)
• Privileged Identity Management (PIM)
• IIS and Certificate Services
• Windows Failover Clustering
• File & Print Services
• Strong experience with VMware technologies including ESXi, vCenter, vSphere, HA, DRS, vMotion, and virtualization best practices.
• Working knowledge of Microsoft Azure services including Azure VMs, Azure Backup, Azure Site Recovery, Azure Monitor, Azure Arc, and Hybrid Identity solutions with the ability to perform day-to-day administration and troubleshooting activities.
• Advanced PowerShell scripting expertise with demonstrated experience in automation, orchestration, and operational efficiency initiatives.
• Hands-on experience with monitoring tools such as Grafana, SolarWinds, LogicMonitor, Dynatrace, BMC Truesight, AppDynamics, and Microsoft SCOM.
• Strong understanding of ITSM processes including Incident, Problem, Change, Major Incident, and Escalation Management using ServiceNow.