Stock Controller
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Key skills for this role
About the Role
The Stock Controller oversees inventory across stores, warehouses, concessions, and e-commerce, ensuring stock accuracy, loss prevention, and optimal levels. Responsibilities include reconciling discrepancies, conducting cycle counts, analyzing sales data, and coordinating with supply chain and buying teams.
Key Skills for This Role
Responsibilities
- Ensure accurate stock levels across all locations including stores, warehouse, 3PL, and e commerce
- Monitor and reconcile stock discrepancies, shrinkage, damages, and write offs
- Oversee cycle counts and full physical inventories, ensuring timely resolution of variances
- Analyze sales data, stock cover, sell through, and aging stock to support allocation decisions
- Prepare regular inventory reports on stock accuracy, aging, stock cover, shrinkage, and discrepancies
Requirements
- Experience in stock control or inventory management
- Strong analytical and problem solving skills
- Knowledge of inventory systems and processes
- Ability to coordinate with multiple departments
Full Job Posting
Job Overview
- The Stock Controller is responsible for overseeing, controlling, and optimizing inventory across all channels including stores, warehouses, concessions, and e commerce. This role ensures stock accuracy, availability, loss prevention, and optimal stock levels to support sales performance and margin p
Key Responsibilities
- Ensure accurate stock levels across all locations (stores, warehouse, 3PL, e commerce).
- Monitor and reconcile stock discrepancies, shrinkage, damages, and write offs.
- Oversee cycle counts and full physical inventories, ensuring timely resolution of variances.
- Implement and maintain stock control procedures and SOPs.
- Maintain updated inventory records, including daily shipments.
- Analyze sales data, stock cover, sell through, and aging stock.
- Support stock allocation and replenishment decisions across stores and channels.
- Identify overstock and slow moving items; propose corrective actions (transfers, markdowns, promotions).
- Coordinate with Supply Chain and Buying teams on annual purchases.
- Participate in annual purchase budgeting and keep systems updated.
- Define product strategy and roadmap in alignment with business goals.
- Propose overall inventory budget to ensure operational success.
Additional Duties
- Brief and train sales teams before peak seasons (e.g., BTS Back to School).
- Control stock receipts from suppliers and factories.
- Ensure accurate and timely GRNs.
- Validate transfers between warehouse and stores.
- Monitor customer returns, store returns, and RTVs.
- Verify supplier deliveries against purchase orders and delivery notes.
- Ensure proper labeling, coding, and storage of inventory.
- Monitor shrinkage trends and investigate root causes.
- Work closely with retail and warehouse teams to reduce stock loss and operational errors.
- Ensure compliance with internal controls, audit requirements, and financial procedures.
- Assist during internal and external audits.
- Flag slow moving, obsolete, or expired stock to the Finance Manager.
Reporting and Coordination
- Prepare regular inventory reports (stock accuracy, aging, stock cover, shrinkage, discrepancies).
- Provide insights to management to support commercial and operational decisions.
- Prepare sales and stock reports for stakeholders.
- Support month end and year end stock reconciliation.
- Maintain documentation for all inventory transactions.
- Coordinate with procurement, warehouse, logistics, retail, and finance teams.
- Support administrative functions during off peak periods (filing, document control, digital archiving, audit documentation).
- Ensure compliance with inventory SOPs.
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