Stock Assistant
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Key skills for this role
About the Role
The Stock Assistant will support the Retail and Logistics teams in maintaining accurate stock levels, ensuring efficient stockroom operations, and delivering an excellent in-store experience.
Key Skills for This Role
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Overview
- The Stock Assistant will support the Retail and Logistics teams in maintaining accurate stock levels, ensuring efficient stockroom operations, and delivering an excellent in-store experience.
- Working closely with Store Managers, Visual Merchandisers and the Logistics team, the role contributes to stock replenishment, inventory control, back-of-house organisation and timely fulfilment of customer and store requests.
- ****Key Responsibilities****
- Receive, inspect and process incoming deliveries, ensuring accuracy against delivery notes and purchase orders
- Unpack, label and ticket merchandise in line with Store standards
- Maintain an organised and safe stockroom; ensure stock is stored, rotated and displayed in line with guidelines
- Support regular stock counts, cycle counts and stock reconciliations, reporting variances promptly
- Replenish shop floor merchandise efficiently to maintain visual standards and product availability
- Prepare and pull stock for client appointments, reservations and special orders
- Assist the team with transfers between stores and coordinate handovers with Logistics
- Support visual merchandising and store set-up as required to uphold the Maison presentation
- Pack and prepare customer orders for collection or dispatch following packaging and presentation standards
- Manage returns and exchanges accurately, ensuring timely processing and restocking
- Work with the Logistics team to track deliveries and resolve any fulfilment issues
- Maintain accurate stock records across internal systems and update inventory tracking tools
- Support reporting activities, including stock movement logs and low-stock alerts
- Flag discrepancies, damaged goods or trends in product movement to the Store Manager and Logistics
- Contribute to process improvements that enhance stock accuracy and efficiency
**What We’re Looking For**
- Previous experience (1–3 years) in stock, warehouse or retail store back-of-house operations, preferably within a ecommerce, omni channel or quick commerce
- Strong attention to detail and a methodical approach to accuracy
- Organised and reliable with the ability to manage competing priorities
- Physically able to handle stock movement, including lifting and prolonged periods on your feet
- Basic IT literacy with experience using inventory or POS systems
- Good communication skills and a collaborative, team-oriented attitude
- Flexible approach to working hours, including peak trading periods
- ****What’s in It for You****
- Be part of the Ounass team delivering exceptional retail experiences
- Exposure to cross-functional teams including Visual Merchandising and Logistics
- Opportunities for training and career progression within a growing luxury environment
- Competitive salary, staff discounts and employee benefits
- Interested in joining the team?
- Apply now and help us maintain the high standards of presentation and service our clients expect.
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