UAE National Assistant CRM Analyst

Overview

*UAE National Assistant CRM Analyst*

• to join our team.
• The Assistant CRM Analyst will support the CRM team with day-to-day tasks across base management activities.
• This role will help in preparing and setting up basic campaigns, coordinating owned channel communications, and assisting with data checks, reporting, and simple analysis.
• The role is entry-level and focused on learning CRM tools, processes, and best practices while supporting the wider team.
• ***What you'll be doing?***
• Support the digital merchandising team with basic coordination for campaign planning.
• Assist the data team by collecting performance numbers and helping prepare simple reports for targeted campaigns.
• Support the setup of real-time and personalized rule-based marketing campaigns
• Execute and monitor daily campaigns on inbound channels such as SMS, push notifications, in-app
• messages, and email.
• Provide general support to different internal stakeholders as needed.
• Assist with pre- and post-campaign analysis by gathering data and preparing initial summaries.
• Help monitor campaign performance and support ROI reporting with guidance from senior analysts.
• Assist in creating simple audience segments and executing daily campaigns.
• Shadow senior analysts throughout the full CRM journey,from brainstorming to reporting to learn tools and processes.
• Develop a basic understanding of cross-channel marketing and customer experience (UX).
• We are looking for…
• You have 0-2 years of experience.
• Bachelor’s degree or equivalent in CS, MIS, or Engineering
• Basic understanding of data-driven platforms (university projects or internships are welcome).
• Beginner-level Python knowledge (data cleaning or simple manipulation is a plus, not mandatory).
• Awareness of A/B testing concepts.
• Basic familiarity with HTML/CSS is a plus but not required.
• Introductory SQL knowledge (ability to learn and grow).
• Exposure to tools like Google Data Studio or similar dashboards is an advantage.
• Strong interest in data analytics, CRM, and digital marketing.
• Positive, proactive, and willing to learn.
• Curiosity about new trends, tools, and data capabilities.
• Strong attention to detail, with a responsible and questioning mindset.
• ***What is in it for you!***
• The opportunity to shape the future of fashion with a dynamic & autonomous multinational team
• Big potential for personal growth, training, and further development of skills
• Attractive employee discounts across our brands
• The latest technology tools
• Non-stop learning
• 365 days of loving what you do