Station Manager
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Key skills for this role
About the Role
JD Logistics is seeking a Station Manager to oversee day-to-day logistics operations in Riyadh. The role involves managing teams, monitoring KPIs, ensuring compliance, and coordinating cross-functional collaboration.
Key Skills for This Role
Responsibilities
- Develop annual plans and budgets, monitor KPIs (e.g., on time delivery rates for same day/next day services), and align operations with company standards.
- Manage local teams (couriers, drivers, CS), focusing on training, performance evaluation, and talent development to enhance Saudization.
- Ensure compliance, address emergencies (e.g., safety incidents), and foster relationships with local communities and government entities.
- Forecast volume and resourcing needs, and report on time with updates and staff attendance.
- Oversee day to day logistics operations at the station, including inbound and outbound shipments, last mile delivery, and returns.
- Manage, train, and supervise station staff including supervisors, drivers, and couriers.
- Collaborate cross functionally with HR, Finance, Fleet, Customer Service for smooth station operations.
Requirements
- Bachelor’s degree or above, preferably in logistics or management.
- 2+ years in operations management, with experience leading teams of 10+ people; background in cross border e commerce or the Middle East market is advantageous.
- Proficiency in English and Arabic.
- Alignment with JD's core principles: Customer First, Innovation, Persistence.
Full Job Posting
Who We Are
- At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology driven supply chain and logistics solutions provider.
- Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end to end logistics services.
- Our integrated networks span warehouse management, line haul transportation, last mile delivery, bulky items logistics, cold chain, and cross border operations.
Our Global Reach
- JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space.
- Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions.
- Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions.
What We Offer
- Joining JD Logistics means helping shape the future of global supply chain and logistics.
- You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide.
- With a competitive salary, great locations, and a supportive, people first culture.
About The Team
- You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high quality results in a fast paced, dynamic environment.
Key Responsibilities
- Business Management: Develop annual plans and budgets, monitor KPIs (e.g., on time delivery rates for same day/next day services), and align operations with company standards.
- Team Leadership: Manage local teams (couriers, drivers, CS), focusing on training, performance evaluation, and talent development to enhance Saudization.
- Risk Control: Ensure compliance, address emergencies (e.g., safety incidents), and foster relationships with local communities and government entities (e.g., Saudi Transport and Logistics Services Ministry).
- Effective staff/employees' management.
- Ability to forecast regarding volume and resourcing need.
- On time reporting and updating the reports and staff attendance.
- Oversee day to day logistics operations at the station, including inbound and outbound shipments, last mile delivery, and returns.
- Manage, train, and supervise station staff including supervisors, drivers, and couriers.
- Cross functional collaboration (HR, Finance, Fleet, Customer Service) for smooth station operations.
Qualifications
- Education: Bachelor’s degree or above, preferably in logistics or management.
- Experience: 2+ years in operations management, with experience leading teams of 10+ people; background in cross border e commerce or the Middle East market is advantageous.
- Language: Proficiency in English and Arabic.
- Values: Alignment with JD's core principles: Customer First, Innovation, Persistence.
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