Staff Software Engineer (Developer Productivity)
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Key skills for this role
About the Role
Diligent is hiring a Staff Software Engineer to design and build internal developer tools, automate workflows, and integrate AI solutions to improve engineering productivity. You will own core developer workflows, instrument toolchains, and partner with teams to remove friction.
Key Skills for This Role
Responsibilities
- Design and build internal tools, automations, and integrations that remove friction from daily engineering work
- Own and improve core developer workflows: local development environments, code review, testing, CI/CD, and release processes
- Instrument developer toolchains to measure cycle time, build reliability, deployment frequency, and other engineering effectiveness signals
- Build and maintain shared templates, plugins, CLI tools, and guardrails that make common engineering patterns repeatable and safe
- Evaluate and integrate new tools, including AI assisted development tools, based on measurable impact to team velocity and code quality
- Partner with engineers, leads, and managers to identify bottlenecks and improve how teams collaborate and ship
- Define best practices for scalable, measurable developer tooling across the SDLC
Requirements
- 5+ years of software engineering experience at a senior or staff level
- Hands on experience building AI solutions (agents, LLM powered workflows, etc.)
- Experience building internal developer tools, workflow automation, or platform capabilities
- Strong grasp of developer productivity, SDLC workflows, and engineering enablement
- Experience with telemetry, instrumentation, or analytics for workflow behavior
- Strong hands on scripting and automation skills
- Experience with CI/CD, cloud infrastructure, and modern engineering toolchains
- Must be based in Vancouver
Full Job Posting
About the Role
- We're hiring a Staff Software Engineer with strong engineering fundamentals, hands on experience building AI solutions, developer tooling, and automation to make AI a practical, measurable part of how teams build and ship software.
What You'll Do
- Design and build internal tools, automations, and integrations that remove friction from daily engineering work.
- Own and improve core developer workflows: local development environments, code review, testing, CI/CD, and release processes.
- Instrument developer toolchains to measure cycle time, build reliability, deployment frequency, and other engineering effectiveness signals.
- Build and maintain shared templates, plugins, CLI tools, and guardrails that make common engineering patterns repeatable and safe.
- Evaluate and integrate new tools, including AI assisted development tools, based on measurable impact to team velocity and code quality.
- Partner with engineers, leads, and managers to identify bottlenecks and improve how teams collaborate and ship.
- Define best practices for scalable, measurable developer tooling across the SDLC.
What You'll Bring
- 5+ years of software engineering experience, operating at a senior or staff level.
- Hands on experience building AI solutions such as agents, LLM powered workflows, or similar, beyond isolated prototypes.
- Experience building internal developer tools, workflow automation, or platform capabilities used by multiple teams.
- A track record of operationalizing AI tools across an engineering org.
- Strong grasp of developer productivity, SDLC workflows, and engineering enablement.
- Experience with telemetry, instrumentation, or analytics for workflow behavior and adoption.
- Strong hands on scripting and automation skills.
- Experience with CI/CD, cloud infrastructure, and modern engineering toolchains.
Nice to Have
- Hands on experience with Claude Code, Cursor, or similar AI coding tools.
- Experience designing agentic systems, prompt engineering, or LLM orchestration frameworks.
- Experience building CLIs, developer portals, reusable templates, or self service platforms.
- Observability tooling (Datadog, Sentry, Prometheus, Grafana, Kibana, or New Relic).
- Kubernetes, AWS, Terraform, and microservice based systems.
- Must be based in Vancouver.
About Us
- Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance.
- The Diligent One Platform gives practitioners, the C Suite and the board a consolidated view of their entire GRC practice.
What Diligent Offers You
- Creativity is ingrained in our culture.
- We care about our people: flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs.
- We have teams all over the world with office hubs in multiple cities.
- Diversity is important to us: Employee Resource Groups and resources to support education and foster understanding.
Workplace Policy
- This role will follow a hybrid work model: work onsite at least 50% of the time if within commuting distance to a Diligent office.
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