Staff Engineer, DRAM Field Application

The DRAM Field Application Engineer will lead customer‐facing technical engagements and serve as a senior technical and strategic interface between key customers, contract manufacturers, and headquarters. This role is responsible for driving design wins, managing complex customer programs, and ensuring the successful adoption, qualification, and lifecycle management of DRAM products.

Key Responsibilities:

Serve as the primary senior technical interface for key customers, providing expert guidance on DRAM products, system integration, and issue resolution

Identify customers’ current and future technical and product requirements and drive design wins through product evaluation, sampling, and qualification

Lead new product introductions (NPI), including qualification planning, sample planning, and coordination with customers, contract manufacturers, and HQ teams

Own customer product lifecycle management, including product roadmap communication, PCN/EOL management, and technical documentation support

Manage customer product quality, acting as the escalation point for RMA, failure analysis, and corrective action activities in collaboration with HQ QA teams

Build and maintain strong customer relationships through regular technical and program reviews, ensuring high levels of customer satisfaction

Collaborate cross‐functionally with HQ R&D, Product Planning, Quality, Sales, and Operations teams to align customer needs with product and technology strategies