Staff Engineer - Business Systems (Integrations)

Lead the end-to-end architecture, design, and implementation of Workato-based integrations and APIs across GTM systems (e.g., Salesforce, NetSuite, HRIS, Google Workspace) with a focus on scalability, reliability, and security

Define and evolve integration standards, patterns, and best practices, including canonical integration patterns, error-handling strategies, observability, and operational runbooks

Design and review complex, event-driven integration workflows leveraging technologies such as Kafka or equivalent messaging platforms, ensuring robust handling of topics, producers/consumers, durability, and retry mechanisms

Drive API-first and MCP-native design for GTM integrations, leveraging RESTful APIs alongside MCP-based interfaces and AI-driven services, including robust authentication and authorization (OAuth2, JWT), versioning, lifecycle management, and integration with API management platforms such as Apigee or similar

Translate ambiguous, cross-functional business requirements into well-structured technical designs, evaluating multiple solution approaches and recommending the best fit for scalability, extensibility, and long-term maintainability.

Provide technical leadership and mentorship to other integration engineers—coaching on Workato concepts (callable recipes, event streams, task optimization), API design, and integration patterns, and performing design and code reviews

Partner closely with GTM, Finance, Data, and Security teams to align integration designs with data governance, compliance, and audit requirements, including CI/CD practices and environment strategies for Workato and associated services

Establish and enforce non-functional requirements (NFRs) for integrations (performance, resiliency, observability, security), and ensure they are met through design, testing, and monitoring

Troubleshoot and resolve complex issues spanning multiple systems and environments by performing deep root-cause analysis and driving long-term corrective actions in partnership with system owners

Conduct POCs to validate technology or pattern choices (e.g., new Workato features, API capabilities, event streaming approaches) and guide the team on when and how to adopt them

Participate in and help mature the on-call and support rotation for integrations, ensuring robust incident response, escalation, and communication practices

Champion and role model MongoDB’s culture principles—Think Big, Make it Happen, Build Together, and Be Intellectually Honest—while driving high standards for technical excellence and operational rigor within GTMTech.

In 3 months, you will have:

Gained a deep understanding of the GTMTech integration landscape, including key Workato recipes, APIs, and event streams across Quote-to-Cash and adjacent domains

Ownership of at least one critical integration domain, stabilizing existing integrations and addressing high-priority issues or technical debt.

In 6 months, you will have:

Designed and delivered high-quality, scalable integration solutions (recipes/flows and APIs) for key GTMTech initiatives, with measurable improvements in reliability, performance, and observability

Established or refined integration standards and NFR guidelines (including SLAs/SLOs, error-handling patterns, and monitoring dashboards) and gained adoption across the GTMTech integration team

Led design reviews and architecture discussions for new integration initiatives, ensuring alignment with event-driven and API-first strategies and influencing technology choices where appropriate.

In 12 months and beyond, you will have:

Become the go-to integration and API architecture leader for GTMTech, recognized for your ability to decompose complex business problems into scalable integration designs and to guide teams toward high-quality implementations

Demonstrated a track record of proactively identifying integration risks, performance bottlenecks, and architectural gaps, and leading cross-functional efforts to address them with durable solutions

Played a central role in elevating the overall maturity of GTMTech integrations—improving uptime, reducing incidents, shortening time-to-recovery, and increasing development velocity through better tooling, patterns, and governance

Championed MongoDB’s culture principles within GTMTech, mentoring engineers, shaping interview and hiring standards for integration roles, and contributing to a high-performing, inclusive team culture

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.