Sr Technician

Primary Responsibilities

• Perform upgrades and additions to security/life safety related systems in order to increase functionality
• Evaluate, diagnose, troubleshoot and perform repairs as necessary
• Install, maintain, or repair security/life safety related systems, devices, or related equipment, following blueprints of electrical layouts and building plans
• All work is performed to RFI standards and quality techniques are practiced
• Adhere to procedures and standards in system design for quality installations
• Maintain accurate project information with in RFI shared files and system
• Ability to solve practical problems and carry out responsibilities without supervision
• Capacity to organize workload for effective implementation
• Be knowledgeable of current industry standards and emerging technologies
• Ability to plan and carryout efficient installation, programming, testing procedures
• Ability to perform system upgrades and system cut overs on large-scale systems (enterprise systems)
• Ability to assist Sales and Engineering in making sound decisions with project design and implementation necessary for accurate proposal bids
• Ability to train others on troubleshooting methods
• Ability to lead a crew and organize workload to see projects to completion on time and within budget
• Maintain professional licensing and certifications as required by manufacturers, State and Local jurisdictions
• Other duties deemed necessary
• Work with personnel on system startup to ensure complete system compliance
• Must have excellent written and verbal communication skills in providing customers and Project Managers with detailed progress updates, delays/ impacts, safety concerns, and any other information that will aid in achieving a successful project outcome
• Work proactively and in a positive manner with all co-workers
• Communicate effectively and in a timely manner to resolve RFI, Client, or other inquiries and/or requests
• Maintain communications with customers and sales executives to resolve customer issues