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Bachelor’s degree in engineering or related technical discipline required.
5 or more years of relevant professional automotive software experience in customer-facing technical support, engineering, customer liaison, or a related technical role
Ability to troubleshoot complex technical issues, analyze root causes, and support practical resolution plans.
Ability to translate complex technical information for customers and internal stakeholders with varying technical backgrounds.
Clear written and verbal communication skills, including the ability to explain technical concepts to technical and non-technical audiences.
Experience managing customer relationships and supporting escalated technical or customer issues professionally.
Experience coordinating multiple technical initiatives, priorities, or workstreams across cross-functional teams.
Ability to collaborate effectively across engineering, manufacturing, quality, design, and customer-facing teams.
Up to 10% of domestic travel required
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future for this job posting.
Relocation assistance is not offered for this position.
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