Sr. Sales Operations Representative - Territory East

Minimum basic requirements

2+ years experience within Operations or Sales

Associates degree or relevant experience

Proficient in Microsoft Office applications

Excellent communication skills, both oral and written using a variety of styles and techniques appropriate to the audience

Effective interpersonal skills, with ability to flex style based on the audience

Ability to develop trusted relationships with customers and coworkers

Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines

Proven ability to proactively collaborate and build relationships, take initiative and creatively problem solve

Demonstrated ability to deliver exceptional customer interactions

Demonstrates a high sense of urgency to go above and beyond to provide an extraordinary customer experience

Proven ability to undertake and successfully complete special projects

Preferred skills, experience, and qualities needed

For CDW coworkers, a minimum “Exceeded Expectations” PMP (Performance Management Process) evaluation for at least 2 consecutive years

Bachelor’s degree

Yellow Belt Certification (process focused)

Partner Certification(s)

Prior experience in selling computer hardware, software, solutions, or services

Certifications in Advanced Technology

Working knowledge of internal CDW systems (AS400/SPS, Certinia and CPQ)

Consistently and independently delivers quality work and receives high customer satisfaction on bi-annual effectiveness survey

Pay range: $50,000- $66,000, depending on experience and skill set Annual bonus target of $30,000 subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.

As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.