Configuration Supervisor

Lead, coach, and develop direct reports through regular feedback, mentoring, and performance management

Build bench strength through effective succession planning and talent development

Conduct appraisals, return-to-work meetings, and payroll-related activities

Support recruitment and onboarding of new team members

Manage investigations and disciplinary processes (conduct, capability, and absence – excluding dismissal)

Collect, analyse, and report operational data and KPIs

Identify trends, risks, and opportunities for improvement

Champion continuous improvement and process review using effective root cause analysis

Drive accuracy, waste reduction, and efficiency improvements

Champion safe working practices and full compliance with Health & Safety standards

Lead by example, promoting professional behaviours and company values

Create and sustain a positive working culture focused on teamwork, quality, productivity, and accountability

3 years’ leadership or management experience within supply chain, warehouse, or operational environments

Strong people management and leadership skills

Proven ability to organise, prioritise, and manage time effectively

Confident self-starter with a collaborative, team-focused mindset

Proficient in Microsoft O365

Strong written and verbal communication skills

Experience using Warehouse Management Systems (WMS)

Technical or configuration background

Experience applying Lean, Six Sigma, and continuous improvement methodologies

University degree or A-Level / GCSE (or equivalent)

ITIL V4 (desirable)

Lean Six Sigma (desirable)

IOSH (desirable)

5S Working Practices (desirable)

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.

As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.